Marsha Collier
- 4 comments
- 4 likes given
- 3 likes received
Bio not provided
Thank you so much - it was amazing. We were in the end moments of the #custserv chat. Thank EVERYONE for the kind wishes! (I am now in Twitter jail)
Another comment? You say if a tweet is posted automatically it "won’t get a reply and my response will be buried by the time they return." This can also happen when you post, then take a call or go into a meeting. My personal best practices tell me, at the end of the day, to go through my stream and try to respond to replies. it's like playing 'post office.' i've had convos last a few days!
I quite agree with your post. Personally, my Twitter account is there to connect with "real people" - those I have friended online and those who may read my books. I don't check someone's Klout score before responding. If people have a bio, I want to connect. I learn by hearing different POVs from people all over the world. That is how I met you.. Tweeting is an interaction (you read my opinions in my book), not a one-sided broadcast. This is social media (emphasis on the word "social).
The "relevancy" I mentioned in my book was more directed to the small business who is beginning social media; trying to reach out initially to their customer. A yogurt shop with one location in Granada Hills California would benefit more by directing their efforts to their own community (customers and industry) versus throwing a wide net and expecting new customers to walk in.
My tweet stream is a mix of my personal and business life. I believe that is what today demands: transparency.
"Twelebrities" perhaps have a different reason for being on Twitter. I can't comment on manipulating your following - other than I do run reports on dead Twitter accounts on a regular basis and prune them from my stream.
When you mention the “Don’t be afraid to fail” thing? I agree, there are consequences. Succeeding does not always equate to money in one's pocket, success can be a good lesson learned. But in small business, you've got to be a little daring. In the corporate world I never saw so many "CEO"s (do they really know what that means)?
As far as conferences? I agree. I see no ROI in spending upward of a thousand dollars to go to a party. Although it is fun to see online folks, I have deadlines, business meetings and try to connect when I have a business reason to be somewhere. I contact collaborators or others in the social media sphere through traditional methods. Travel not only costs money, but time - of which I have none to spare.
In the online world, you win no fans by boasting or showing off. People don't seem to "get" that. I've been online for over a decade and am always careful not to act "above" anyone - especially my readers. I consider us all in the same boat.: working to make a living.