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Thanks David!

7 months, 1 week ago on No One Wants A Boss

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@marksalke  - Thanks Mark! Our inherent need to belong includes; intimacy, sports teams, classes, project teams, work spaces, virtual teams, shopping malls, traffic jams, neighborhoods, we have a need to be a part of something. Now the caution here would be to say we also enjoy some time away from collaborative spaces but it's the reason we have cities and towns beyond economic reasons. 

8 months ago on Three Motivating Steps

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@CASUDI  - Thanks Caroline. After years of working with countless not-for-profits, someone once reminded me that we don't have to do perceived "big things" to make a big difference. Thanks!

8 months ago on Three Motivating Steps

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@Tangila  - Today and everyday!

8 months ago on Three Motivating Steps

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@AlaskaChickBlog  - Hey Amber-Lee, we are all guilty of doing all you noted. The key is for us to recognize it and keep trying. Thanks for your kind words. :-)

8 months ago on Three Motivating Steps

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@AngelaMaiers - Thanks! #YouMatter

8 months ago on Three Motivating Steps

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Hey ACB - Thanks, I'm glad you find the post useful. It's a list we all need to keep close and refer to often. 

9 months, 1 week ago on Three Dozen Leadership Ideas

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Hey Alli, the Peter Principle is far too common. Unprepared management positions reporting to unprepared management positions, etc. Great talent needs to be tended to daily. Thanks for the note!

10 months, 1 week ago on The Lifetime Pursuit Of Leadership

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@AlaskaChickBlog - She is a remarkable person who reminds us we can all do more.

1 year ago on Her Name Is Malala

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@Joy Guthrie - She is a very special young woman.

1 year ago on Her Name Is Malala

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@RyanKBiddulph - Agreed. It's humbling to see Malala and then count how often we complain about the trivial things in our lives. She truly is an inspiration. 

1 year ago on Her Name Is Malala

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Chris - Great piece, as always. Dan - I look forward to your new book! Keep inspiring, guys!!

1 year, 11 months ago on Are Millennials Good Leaders?

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Great post, Brian. Leadership is a lifelong journey, not a job title, and I know you agree with that too! Proven leadership allows for mistakes, adjustments, and growth. Elway carried the Broncos on his shoulders for most of his career and didn't always win yet he was a leader. And in my humble opinion, he didn't sign Manning to buy a Super Bowl. He signed Peyton for his leadership and his ability to inspire others to become leaders. That's how you build a winner. 

1 year, 11 months ago on Sloppy vs Disciplined – Leadership Lessons from the #DallasCowboys and #DenverBroncos

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Great points Chris. Jack Canfield once said, we need to turn our inner critic into an inner coach. Laugh off the technical, know your material cold, practice it without a slide deck until you know it cold, and if (when) something goes sideways, keep going, most of your audience didn't even notice or care.

 

I remind my clients, they aren't doing a presentation, they are presenting an idea. As soon as one person asks you away from the script and PowerPoint about your idea, all the tools in the world won't matter. Save your apologies for people when you need to truly and honestly need to own it.  

 

2 years ago on Why Sorry Doesn't Cut It

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Always proofread your copy so you don't a word. Oh and always assume someone is recording you or taking your picture to broadcast it online later. 

2 years ago on What the 2012 Presidential Election is Teaching Us About Marketing

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Pro Life vs Pro Choice (aka not pro death). GOP vs Democrats. Diesel vs Gas. The arguments continue and the minds change minimally if at all. Over to you, Dennis Miller. 

2 years, 1 month ago on This Is NOT A Political Post, Or Is It?

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 @westfallonline You and I agree that leadership guidance is necessary for managers, directors, vps and the c-suite but it must also be available for millennials who bring ideas that are paramount to the enterprise. Don't squash the spirit simply because you don't understand or don't want to understand. And that goes for the 55 year old president as well as the 23 year old up and comer. Both are right, both make mistakes, both can learn from each other. Someone gave that president a shot and it wasn't when she became a manager. 

 

In some companies, there are four or five generations working together and the org chart shouldn't be the only barometer that breaks the tie. If that was the case, we would be the first era in human existence  where we failed to learn from the wisdom of our elders while encouraging the growth of young minds. That includes helping when they make mistakes, not pushing them through the system or up the ladder. 

 

2 years, 3 months ago on Why Millennials Can't Communicate

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Great reminder, Margie and we must also remember that others don't decide our worth, that's up to us. They aren't judge and jury on our value unless we give them that power. 

 

"No one can make you feel inferior without your consent" Eleanor Roosevelt 

2 years, 3 months ago on You’re worth more than peanut butter pie

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Great reminders, Chris! A mentor once reminded me to be a mouse with elephant ears.

2 years, 3 months ago on How to Read Minds

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Pom poms are easy. Taking credit for a successful project is simple. Having an open door policy when the sun is shining is a piece of cake. Properly outlining what you need, how you will help your team build their strengths, being there when they need you, and standing behind them, are requisite to your role. If you can't or won't do that, you aren't a leader and your compensation package is nothing short of robbery. 

2 years, 3 months ago on Ignorance is No Excuse

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My internal dreamer and thinker gang up on my external doer all the time. The doer is critical but the dreamer and thinker are allowed to tag along. Make time for think time but don't confuse it with progress until you begin to move. 

2 years, 4 months ago on On Thinking and Doing

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 @DannyBrown - I'm on the road next week. Shoot me an email and we'll book something soon!

2 years, 5 months ago on A Very Short Message to the Idiots at Klout

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 @samfiorella @DannyBrown - In a hundred years, no one will care. We can probably move on.

2 years, 5 months ago on A Very Short Message to the Idiots at Klout

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 @DannyBrown - Thanks, you have successfully opted out of Klout. You will be removed from Klout.com within 24-48 hours. You will be removed from our API within 7 days. If you decide to opt back into Klout you will have to sign up again and it will take at least 90 days for us to accurately measure your influence. For the quickest removal from our systems you can choose to deauthorize the Klout app from your social accounts by going into the relevant network’s settings page.

2 years, 5 months ago on A Very Short Message to the Idiots at Klout

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 @DannyBrown - No! They keep hiding the delete your profile option - find it for me and bye bye klout. Link please!

2 years, 5 months ago on A Very Short Message to the Idiots at Klout

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 @DannyBrown  @markwschaefer  @samfiorella - That may be true. I have not had anyone at Johnson & Johnson (one of my clients) ask me for my Klout score when I do leadership consulting. We will always keep score, that's what we do or we wouldn't have counters on everything. 

2 years, 5 months ago on A Very Short Message to the Idiots at Klout

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I often remark back to when I ran radio stations and my morning team felt compelled to rip on the team across the street. For what purpose? Pay attention gives attention. Or as the Bard once inked, me think doth protest too much. Not one client or prospect has ever asked for my influence scores. I don't suspect they ever will so it deserves no attention.

2 years, 5 months ago on A Very Short Message to the Idiots at Klout

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@danielnewmanUV - 

I love your passion as always, my friend. The flag for me always goes up when someone complains that an entity speaks on behalf of a generation to be replaced by their own commentary about said generation. 

 

When I think of the history of humans, our blip in time represents a mere blink of an eye next to a couple of hundred thousand years of evolution. So it is arrogant for us - no matter our age - to think what we are more evolved than previous generations. 

 

As you make assumptions for what every human within a certain demographic is thinking, writing or feeling, be careful you aren't speaking too broadly about your own age group as well.  You may think millennials are this or generation x is that, but it is simply opinion mixed with assumption.

 

Zuckerberg is running the largest social network on earth while my buddy's 25 year old son won't get out of bed before noon. There is a kid who grew up half an hour from my office who has raised money for clean water in Africa - look up Ryan's Well.  He started his foundation when he was six.

 

We can't assume all boomers think all millennials are a certain way. There are exceptions to every rule and age is certainly not the only indicator. 

2 years, 6 months ago on Time For A Millennial To Speak For Millennials

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 @Nichole Santoro The paradigm shift is on!

2 years, 8 months ago on In a Nutshell: The Origin of Clichés

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At the end of the day, when all is said and done, more will be said than done. We'd be calling the kettle black if we went the whole nine yards. So break a leg, let the rubber hit the road and let your hair down. On the other hand, you may want to burn the midnight oil and bowl it down. Keep the home fires burning, don't look a gift horse in the mouth and give it a hundred and ten percent. 

2 years, 8 months ago on In a Nutshell: The Origin of Clichés

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In your quest to make profit, re-read your mission statement that refers to your people who really are your most important asset. Or continue to scratch your head wondering why "the economy" is so bad.

2 years, 8 months ago on Spreading Hate as a Way to Do Business

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Ric, thank you for this wonderful post! It's so easy to say "I could write a book" or "Some day I wanna write a book". Well, like mountain climbing or alligator wrestling, saying it and actually doing it are two distant cousins of the same dream. So I will get back to you once I write my 90,000 words. Bravo!

2 years, 8 months ago on 12 Most Valuable Lessons Learned in the Long Write

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John, we see evidence every day that our lives are finite and if we want to get to those items on the bucket list, we need to get to them and stop talking about getting to them. Squeeze cheese and sardines are well worth experiencing what you did on this trip. Bravo and thanks for sharing!

2 years, 8 months ago on Unique Experiences Hiking The West Coast Trail

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Years ago, I worked for a large company that conducted an enterprise wide employee survey. The expected issues arose and they do in a business of thousands of stakeholders but the top concern was management's inability to deal with non-performance. If you lead, you don't just get to wave the pom poms in the good times and disappear during the challenges. If you think your team doesn't notice you are hiding, you are a fool.

2 years, 8 months ago on Subtle Warning Signs Your Work Environment Sucks

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@westfallonline - The Balmer clip reminds me of a presentation I did last year in front of 250 health professionals. I didn't go that nuts but my energy may have have scared them a bit. All went well but it's important to read the room.

2 years, 8 months ago on What Your Presentation Really Needs

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Great post Chris, That attraction must begin with you. If you don't plant the seeds, the rose will never have a chance to grow. There are no quick fixes. We may have the collective patience of a three year old but this stuff takes time and a lifetime.

2 years, 8 months ago on The Power of Attraction, Version 2.0

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Go Packers!!! Oh wait, never mind.

2 years, 8 months ago on 12 Most FANtastic Reasons to Love Football

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Margie, well done! The world is full of name droppers, self-proclaimed gate keepers, jerks and egos. That's not an issue exclusive to the online world. The Latin term necessary here is caveat lector or let the reader beware.

If you want to capture the magic of the social web, get off the social web and connect on a human level - in person or on the phone - with people you may meet here with whom you build a human connection. If you want to be led by the self-proclaimed jerks who stand on soap boxes and peer down to the great unwashed with their self-proclaimed expertise of all knowing then you have been warned. if you give it an audience, you feed its voice.

2 years, 8 months ago on Jerks, Truth-Tellers, Link Bait, and Compliments

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I have asked a roomful of people to raise their hands if they enjoy great customer service. All do, of course. Then I ask those who have received great customer service 100% of the time for their entire lives to keep their hand up. And of course you know the response.

We mess up, we make mistakes, we let customers down but that isn't a customer service issue IF we fix it and be human about it. You can say that your cellular provider - which sounds eerily like mine - is a large enterprise and there's no way to keep a high standard of customer service and that would be untrue. Be human and care. No, that isn't easy to do for a large company that has millions of daily customer interactions but certainly it's worth a shot.

2 years, 9 months ago on How a simple change took hours| 10 Learning Points for #Custserv in 2012 | Customer Service Challenges

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Chris, yet another wow moment. Thank-you! We often shy away from telling others about our experiences for fear of sounding egotistically yet we miss the critical element - how can our experience help them. Thank-you!

2 years, 9 months ago on Your Inspiration is Showing

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As part of my varied career, I coached media professionals. I loved it because I was lucky enough to work with big heads who allowed me to get the most out of my announcers (I called them storytellers) without the traditional cheesy media speak. However, if an announcer split up with his wife, he didn't sound bummed out on the air. If my morning team were scrapping with each other moments before going on the air, no sign of the squabble.

I had a buddy once tell me that I was personable but no one ever knew what was really going on in my life. And there was good reason i coached me and my team this way. Because no one wants to turn on NBC at 6;30 and see Brian Williams upset about a personal issue. They want the news delivered to their homes.

Is Brian Williams a faker? Were my two decades worth of media professionals faking it? Are you sharing every last detail of your entire life on this blog? Am I on mine? Clearly no in all cases.

Through my media career, I have met many comedians who would split your pants with their on-stage antics yet couldn't carry a conversation off stage to save their skin. Same with actors, musicians, politicians, writers, or any walks of life.

I agree, fakers in the social sphere can create a persona of expertise but that's up to all of us to not blindly believe everything we read. But I won't finish this comment by telling you about that client who is being difficult or that prospect who is too busy to read my proposal because that's not really all that entertaining.

And anyone reading this, I have met @danielnewmanUV and he is the real deal!

2 years, 9 months ago on Your Social Voice – Are You A Faker?

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Great piece, Chris. It's interesting how often the simple lessons haunt us. The only thing that is constant is change, life isn't fair, do the same things expect different results. I guess the question remains - why do we continue to miss the very basic lessons we know are sound?

The are a lot of companies and people hurting right now and leadership is paramount. Not more bosses, leaders. And that doesn't always come from the highest ranking official in the room.

2 years, 9 months ago on Leading Through Change

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@margieclayman - Leadership isn't a job description or a birthright. It is action, It is how you help others. It can come from the seemingly tiniest actions to the largest gestures. Leadership is what they say about you when you're not in the room. Every human is a thought leader. We all have the ability to lead our thoughts into positive action. And I say @margieclayman is a leader and a thought leader, so there!

2 years, 9 months ago on I hate the term “thought leader”

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Margie,

It appears many are quick to take up a cause when it affects their beliefs or comfort zone. I too don't get into issues online but like you must say something to this issue.

One of my clients is a not-for-profit which is dedicated to preventing childhood sexual abuse and helping adult survivors thrive. It's not an easy topic to discuss, many want it to just go away while 1 in 3 girls and 1 in 5 boys are abused in their lifetime.

These are topics that many are quick to push into the dark corners and in the case of the Girl Scout cookie boycott stand on their self-proclaimed soap box and speak on behalf of all humans. That incenses me. We don't need another Eric Borges or the thousands each year who are victims of the 3rd largest cause of death among teenagers - suicide.

2 years, 9 months ago on The good thing about the Girl Scout cookie boycott

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Congrats Dan! Well done, sir. Let's chat again soon.

2 years, 9 months ago on My Change In 2012: New Year, New Career

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Margie, First of all, Happy New Year m'dear! XO

This isn't a blog issue, this is a compare yourself to others issue. Oscar Wilde was right - be yourself, everyone else is taken. Anyone who has been publishing their musings for any amount of time can easily be tempted by popularity, wondering how "they" did it, how "they" got to be on the Power 150 and how "they" have that big number in their reader counter "they" put on "their" wall in the form of a check me out widget.

IT DOES NOT MATTER. IT REALLY DOESN'T.

No client or prospect has ever asked me how many readers I have or for a list of my top five highest Post Rank posts of all time. No one. None. Zero. Clients and prospects care about my ability to help them grow their business and as a 3rd generation Clayman, you know that only too well! If we lose the school yard comparison game, we will have a much better time helping the thousands/millions of companies that need our help.

Be Margie, we like the only one that there is on this planet so keep being her fabulous self.

2 years, 9 months ago on Can you help me? I’m lost.

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I'm often reminded of the mantra of a mentor who always said "we aren't playing for a tie". It's important to play well, respect others, have the team's interests at heart, give great customer service and be good corporate citizens but nice alone will get you nowhere. People want to know they are connected to a winner and someone (or a company) that wants to win and strive for better. I love your line "be a gracious winner" but I will add that you can't worry about what others may say if you win if they haven't put forth their effort. Some subscribe to a passive aggressive zero-sum and that cannot be a deterrent to strive for excellence.

2 years, 10 months ago on Reality Check: Winning IS Everything

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I should make a list of the lists that list lists in list form. Then I can keep all the lists well organized for further reference in a master list. But first, I should unfollow @danielnewmanUV and myself.

2 years, 10 months ago on 10 Social Media Things I’m (Insert Sarcasm) Thankful for …

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Orlando's Best Rock, The official supplier of coffee, The #1 Insurance company, the list is endless and was around long before anyone claimed to be a best selling author or the world's premiere expert on the art of tweeting. How would that go if we all focused on what we didn't do well. One of Orlando's radio stations that plays rock music, a coffee company some people seem to like once in a while, we sell insurance and we hope you buy some. After 27 years in business, leadership and media, I'll get back to finding collaborative relationships where I can grow and learn. I am not a social media expert and neither are you, I am a social media expert and so are you. There, let's get back to work.

2 years, 10 months ago on Buyer Beware: The Social Media Bio

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