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I, too, am sad about Shadow. Many changes in your life lately, Ken. My sincere sympathy for your loss.
3 weeks, 2 days ago on Saying Goodbye to a Trusted Friend
I will miss you. But it looks like congratulations are in order, so I will join the chorus. Still, don't disappear entirely, okay? I appreciate your voice of clear reason.
2 months ago on Change is in the Air at Inkling Media
Aw, I love this. Thanks for saying it, Ken! Our puny human measures of success mean so little compared to the enormity of life.
2 months, 1 week ago on The Graduation Speech I’ll Never Be Asked to Give
A brave and so intelligent post. The idea of content marketing is great but truly original and exciting thought is always rare. Actually, your voice is (usually) one of the more original ones on the internet, Ken - and I thank you sincerely for that!
It's a huge challenge we all face: how to be consistently worth reading yet un-offensive and politically correct. May be an impossibility.
6 months, 3 weeks ago on Bloggers: Are We Helping or Hurting?
Geeze, whatta pain. Must say I share your ongoing doubts about G+. But that's so un-PC. People come back at you with serious disdain when you say you just don't get it.
Sorry this is happening to you.
8 months, 2 weeks ago on How Google+ Shut Me Down for Impersonating Myself
A daring and insightful post, Ken. I agree entirely: social media is scary to people who have lots to hide or who spend their time being paranoid. It requires a certain faith in your fellow man and respect for your customer. Not necessarily traits that are found in every executive!
10 months, 2 weeks ago on You Know Your Business Needs an Extreme Culture Makeover When…
@Danny Brown @ginidietrich Is that a fact? It refers to internet interactions?
1 year, 1 month ago on Join Danny Brown for a Special Livefyre Q&A Today
Might need to link to this from my sales pages!
1 year, 3 months ago on Seven Reasons You’re Not Ready to Hire a PR Firm
Another excellent post, Ken. My question, though: is social media ALL about the crowd? Because I believe it is also about the one-on-ones we can discover and enjoy via the internet. I would say social media is about listening to and observing the crowd; and it is equally about engaging as an individual with other individuals - which also is something we don't do well enough, in general!
1 year, 6 months ago on Social Media and the Roar of the Crowd
AWESOME! Thanks for this fab list! Will share!
1 year, 7 months ago on The Top 100 Small Business Articles of 2012
I think you should add yourself to this excellent list, Doug!
1 year, 7 months ago on 11 Blogs Every Small Business Person Should Be Following
Great post, Ken. My thoughts exactly!
1 year, 8 months ago on The Fourth Wave of Social Media
Nope, totally disagree on the "If you don't vote then don't complain" issue. Non-voters are acting like helpless victims, and how does that do them or anyone any good? This is the system we have; this is our power. It's purely moronic to disengage.
Sorry, Ken, I almost always agree with you, but this one's non-negotiable.
1 year, 8 months ago on A Public Service Announcement for Election Day
Heh. Did you catch LZ's take on this subject today? http://www.cnn.com/2012/09/25/opinion/granderson-technology-phones/index.html?hpt=hp_c3
1 year, 10 months ago on How Will You Adapt to Technology Replacing Humans?
Sure, robots can do lots of things, but can they truly be creative? The actor, the writer, the teacher are most valuable in their quirky creativity, which I don't think machines can match. Am I wrong about that?
@DanWaldo You may have a point if changing how people think is your goal. But if you wish to sell a product or service, writing in a searchable, orderly fashion is the only way to go - whether online or off!
Doug, I love your statement: "SEO is more than a business move for me; it’s common decency." Yes!
1 year, 10 months ago on What Does It Mean to Write for Search Engines?
Agree! I think doctors in particular can do a much better job of being available. Went to the dentist recently and was bowled over by the great customer service - he even called me that night to make sure I was doing well. Not used to doctors giving a toot, so this made a big impression and I'll definitely recommend the fellow!
1 year, 10 months ago on Social Media and Small Business House Calls
So wait, lemme see if I understand this. You are wild about a product you find online so you share it with others on Pinterest. It is not your product, but you think you deserve a cut of its sales because you shared it? Sorry, this sort of spits straight in the face of the basics of social media, IMHO. We share out of our fellowship and joi de vivre, not in order to make a buck. Now Pinterest, of course, as the vehicle, needs fuel, and it makes sense that the site should skim off the top. But I'm really not getting this idea that simply sharing things you appreciate is worth money in any direct way. Enlighten me?
2 years, 5 months ago on Where is my cut from Pinterest?
This viewpoint is so dark ... and I'm gonna call it a bit simplistic. Things are not so black and white. The challenge of the internet is to become more ourselves while we become more social. To develop a way of communicating that is more authentic than Madison Avenue glitz does not necessarily imply a radical shift to naked honesty.
So even though there are definite, early limits to authenticity online, it behooves us to continually test the edges, seeking the best, most effective expression of ourselves and our purposes.
Our uniqueness combines with social proof to bring us success via the internet, and that's always a delicate balance.
2 years, 6 months ago on Don’t Be Authentic: Real Social Media Marketing Advice
Generous and useful post, AK. We sure need all the help we can get explaining Facebook to people! Thanks for providing this comparison chart.
2 years, 6 months ago on 11 Reasons Why Facebook Friends Are Bad For Business
@TedHouser@teamccloud Must jump in here to say that 1) Knowing your customer is one thing and pandering to addictions is another; and 2) the customer service at Bluehost is unparalleled, their software works far more smoothly, their prices are great, and they feel no need to sensationalize.
2 years, 6 months ago on Marketing and our Messed Up Priorities: How We Got it Wrong with GoDaddy
I could not agree more and have steered many a client away from GoDaddy's salaciousness over the past three years. So proud of you for saying this, Ken. All the cases you mention perpetuate the most insidious prejudice that exists, yet we seldom discuss how much their attitudes and approaches hurt.
Besides, in GoDaddy's case; why should anyone support a company that so obviously plays politics? Makes me sick that they have been so successful despite their non-existent ethics.
I think this post helps me understand a wee bit more what gamification is, but it still sounds like a cute new word for well worn marketing tactics. Setting up for customers to "win" is not new, right?
2 years, 6 months ago on Small Business: Gamification and You
Los Angeles somewhere
2 years, 7 months ago on One Social Media Trend
Agree that fluff is a waste of time, but honest, dedicated sharing never is. I wrote a post recently, coming off a great blog by Esteban Kolsky ... social media is infrastructure. Looking only for ROI misses the point.
2 years, 7 months ago on The Era of Fluff Is Over
A profound and useful notion, Dino! Yes! Because the deepest meaning of the internet is not economic, it is social, it proves that life is about a whole lot more than the almighty dollar, that our responsibilities reach miles and miles beyond our personal ambitions. We're creating this play altogether, we can at last operate with awareness and compassion on the stage that is the world.
2 years, 9 months ago on You Are NOT My Audience - Video
Thanks for saying this, Gini. Always seems so dumb to me that we blame instead of create. It was our greed right along with Wall Street's that caused this Recession.
2 years, 10 months ago on Control Your Own Destiny
That was truly amusing, Ken! Never knew you were such a comedian.
2 years, 11 months ago on The Lighter Side of SEO: People Search for the Darndest Things
'Focus on the “social” and not the “media”.'
You said it. So true. And yet so different from what we've known previously that it goes right over the heads of probably most internet users.
2 years, 11 months ago on Small Business Tip Tuesday: Are You Getting Found?
@KenMueller I know, it feels truly slimy. But in the end, we know that brand can't be faked, right? So you have to sorta feel sorry for the scrapers. They're going nowhere fast.
2 years, 11 months ago on Blog Theft: When Your Work is Stolen – A True Story
When this happened to me, I contacted the offender and she removed the post. But the killer is that the post had collected a bunch of great comments on her site, and it still shows prominently in Google searches. I blogged about the experience - writingva.com/blog/lizard-licks. I wonder if you would disagree with my conclusions there.
YES! So glad to hear you say this. I believe this kind of rudeness is rampant. Maybe it lets people think they're important, gives them some badly needed self confidence. But it's actually only hurtful to all parties.
What's impressive is when someone whom you know is very busy still returns your messages, and cares enough to spell your name right. That person is a worthy liaison. The 'crazy job' type is only to be pitied.
3 years ago on Business Etiquette for the Craziest Job in the World
Wow, that's really sad. Those of us who hang out a lot online feel like it's totally obvious, but oh boy is there a lot of misunderstanding about social media and internet branding. We need to get better at educating!
3 years ago on A Picture is Worth a Thousand Words: Your Marketing Dollars at Work
3 years ago on On the Porch with Ken: Engagement and Community (vlog)
@KenMueller Heh. But the trick is to impose a routine nonetheless! I know, I know. The Internet requires an artful mix of spontaneity and focus.
3 years ago on The Internet is Destroying Me
Really like this discussion. Such an important issue. Like just about everything, it's a matter of your habit, right? It's about being faithful to your planned routine, being dedicated so you actually can't be distracted. Takes an iron will. But actually writing out your schedule for the daily, with specific time ranges, may be a start.
Another brave and honest post that is much appreciated, Ken. Such a fine line we need to navigate between sensitivity and tough skin. It was ever thus in business, but the internet magnifies the issue. Even if you're just communicating with your own "tribe," the feedback can at times be brutal. Solution: study leadership, wherever you can; and develop a mature perspective that protects your heart and your reputation simultaneously.
Sigh. Politics. You can't escape it.
3 years, 1 month ago on Rub Some Dirt On it and Walk it Off
I am soooo happy that others besides me despise stock photography! Thanks once again, Ken, for telling it like it is.
3 years, 1 month ago on Small Business Tip Tuesday: 8 Things I Don’t Want to See On Your Website
While I believe we all want to be able to trust - and be trusted - we should remember that trust means that you don't doubt that the other person will behave the way you expect them to. You can trust someone to be nosy, or quick-tempered, or other not-so-desirable things. From that vantage point, it's not so much whether someone trusts you as it is a matter of what they trust you to do.
I've experienced the 'disintegration of trust in inexplicable ways' more than I like to admit. I want to trust so much that I often make excuses for what should be red flags. But it's important to assume innocence, and I'd rather be a trusting fool than paranoid. Loving and losing - that's what life's about, eh?
But seriously, trust is a HUGE issue for anyone working virtually. After 3.5 years as a VA, I'm still trying to figure out best practices to protect both myself and my clients.
3 years, 1 month ago on Who Do You Trust, and Why?
@KenMueller I guess it seems to me that all your posts pose good questions!
3 years, 1 month ago on If You Only Had One Year to Live…
Am I much older than you, Ken? (And Shonali, you look quite young ...) At 57, I find myself faced with friends, parents, old heroes dying off at a rapid rate. It becomes increasingly obvious that every day should be lived as if it's your last. Indeed, whatever else you do or don't do, it's necessary to deal with your regrets: eliminate them if at all possible.
I hope you'll keep asking these good questions!
I was happy to see this post, and even happier that you interpret the slowing down as a settling in.
I'm curious, though, what your opinion might be regarding a thought I've had recently. Social media seems to allow for only certain attitudes, with controversy being shunned like the plague. Don't ever make the mistake of commenting online if you're not in the best mood. This Pollyanna approach is nice and friendly, but it wears thin on interest very quickly. I'm thinking that we need to be far more honest and up front, sharing more aspects of our lives and not just the niceties. Does this make me a curmudgeon?
Actually, I don't mean to suggest we should be free to curse and moan online; more that there seems to be a narrow range of emotion that's acceptable, and this is to the detriment of social media's meaning in our lives. Anyone out there know what I mean?
It's even daring of you, Ken, to publish this post, which dares to challenge our status quo.
3 years, 1 month ago on 5 Thoughts on the Future of Social Media
What an excellent post! This point is so important, and yet hard for people to understand. SM seems so instant, so automated. But if we're seeking to grow with it, we see that the learning curve is endless.
3 years, 2 months ago on Social Media isn’t a Check-Off
@KenMueller Please do write that series, Ken. I promise to read and tweet every post.
3 years, 2 months ago on Should Your Employees Be Using Social Media at Work?
Love this post. Especially #2. What a concept, eh? So challenging, when we've constructed corporate culture over the past 100 years based entirely on suspicion.
Great post! Send it to CNN and MSNBC. Tell it to those thick-headed politicians - we want a government, not constant power wars. It's time for accountability, and if you're not using social media (properly), you're not to be trusted.
3 years, 2 months ago on 5 Tips for the Well Equipped Social Media Politician
@KenMueller @maryhruth "I just view Twitter as being most effective when it is incredibly personal." Yup. Agree. Just like when you go to an in-person meetup, the most effective connections have a personal aspect, and the interactions as friends are far more powerful than purely business interactions. Nonetheless, you do introduce your business. Same 80/20 rule applies.
3 years, 3 months ago on 10 Reasons Why I Won’t Tweet for You: The Problem with Outsourcing
We wrestled with this discussion a couple years ago on the virtual assistant forum I frequent. I'm a solopreneur, not an agency, but I do write tweets for clients under very specific conditions. The tweets are all links to the client's internet properties and they are solely concerned with announcing news regarding the business. The client also tweets, but with my help, the client doesn't have to worry about getting out basic information, and can concentrate on dialogs and relationship building.
While your post makes excellent points, with which I agree in many ways, surely you observe that there's a side to Twitter that is akin to the old PSA (public service announcement) - quick messages bearing news. Such updates can be safely and economically outsourced. At the same time, it's certainly true that at minimum, 80% of your interactions need to be personal if you hope to benefit from your Twitter activities.