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I think you should include video in all of the hot seat interviews from now on. That was brilliant. Nice to "meet" you Danny!

5 days, 21 hours ago on The Spin Sucks Inquisition: Danny Brown

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The key is the emotional intelligence of the PR person/copywriter/blogger. I'm convinced that you cannot teach savvy. You either have it, or you don't, and a lot of people producing content right now clearly do not have it.

1 week, 1 day ago on Newsjacking Gone Wrong: Four Simple Rules to Heed

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Uh oh, worlds colliding...Mark Schaefer on Gini's blog....streams crossing...brain about to explode. 

Here's my Mark story---after being a member of his community for a couple of years, I attended my first Social Slam. When I arrived at the venue hotel, kinda nervously sneaking through the lobby, not sure if I would know anyone, this voice from across the lobby says, "Rosemary?" He gave me a giant welcoming bear hug and I was instantly at ease. As the conference organizer, I know how busy he was in that moment, but he took the time to welcome me. I will never forget that.

1 month ago on The Spin Sucks Inquisition: Mark Schaefer

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@Eleanor Pierce @rosemaryoneill Well now, I've never gotten a marriage proposal. I'm a little bit hurt at this point.

1 month ago on Enterprise Social Networks, Fun, and the Creep Factor

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@LauraPetrolino @rosemaryoneill I've had numerous dudes try to start chats with me, and there's a slew of guys who have circled me, and then when I go to check their profile out, they only have a gigantic "harem" of women in their circles. Ick.

1 month ago on Enterprise Social Networks, Fun, and the Creep Factor

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For me, Google+ has been the biggest source of unwanted stalker-ish activity. But you nailed it...wherever people are connecting with each other (for any reason), there are always going to be creepers. On LinkedIn in particular, though, it's really hard to delete a contact once you've hit that "accept" button!

1 month ago on Enterprise Social Networks, Fun, and the Creep Factor

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The most difficult thing about an inaccurate article is that any item with any sensational content gets grabbed up by the me-too scrum, and then it goes like wildfire. Sometime over drinks I'll tell you about something that happened to us about 11 years ago...ever since then I use the Reagan rule when reading any news of any kind..."trust, but verify."

1 month, 1 week ago on Walmart Responds to Scathing Article in Brilliant Way

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OMG I was laughing so hard the puppies fell off the couch. That goes in the pantheon.

1 month, 2 weeks ago on Gin and Topics: It’s Summer Everywhere, But Canada

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I absolutely love the idea of incorporating trade show activity into the community. Any company that is sending folks out "into the field" has a great opportunity to get some face-to-face community building going.

1 month, 3 weeks ago on How to Integrate Online and Offline Communities

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Well that was a jab, jab, punch! Awesome batch of videos! "I'm not tucked or lyposucked..."

2 months ago on Gin and Topics: Cute and Inspiring Overdrive

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Thanks for inviting us into the RV Joe :)

2 months ago on Adventure Day 4 – Unpacking and Office Setup, US Ties Portugal

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I'm just patiently waiting my chance to stalk Ann at a conference some time...loved this inquisition!

2 months, 2 weeks ago on The Spin Sucks Inquisition: Ann Handley

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I just finished devouring I Am Pilgrim, by Terry Hayes. It was a Klout Perk (go ahead, roll your eyes) that I only accepted because he is the guy who wrote the movie Dead Calm (an awesome obscure flick that started Nicole Kidman's career). It's one of those crazy thriller page-turners, great for vacation reading.

2 months, 2 weeks ago on Summer Reading: Five Novels and One Business Book

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Jeannie is on my list of people I'd love to meet in person! The Inquisition is a good second-best way to meet, right? 

2 months, 3 weeks ago on The Spin Sucks Inquisition: Jeannie Walters

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I’m also reading Emanuel Rosen’s newest book, Absolute Value, which is really interesting.

I loved this book. Hope more people read it, it's a message that needs to be heard.

2 months, 3 weeks ago on The Spin Sucks Inquisition: Jeannie Walters

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When I’m 80, I’ll want to do some cool stuff when I’m 90.

Best. Quote. Ever.

2 months, 3 weeks ago on The Spin Sucks Inquisition: Jeannie Walters

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For me, it's all about the context and the audience. A few weeks ago, I told my 10 yr old son that I'd prefer he say "stinks" rather than "sucks" because I think it's not appropriate for a kid his age. However, in the context of a conversation among adults, it's perfectly benign. 

The beautiful thing is that we can all choose how to speak and what we want to read or listen to. That doesn't suck.

3 months, 2 weeks ago on Sucks is a Bad Word

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Hey, thanks for including my post Shonali! I always look forward to your roundup posts, so what an honor to be in there :)

3 months, 3 weeks ago on Weekly Roundup: Problem Solving

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Crying laughing over the 5th grade boys. That is so full of awesomeness I can't believe it.

3 months, 3 weeks ago on Gin and Topics: Lip-Sync Battle and the Sprinkler Rainbow Conspiracy

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#TeamSuzy all the way! You definitely have a community here, and the great thing is that we all have a shoulder to lean on when we need it. I'm so happy to hear that WUL is sticking around :)

3 months, 3 weeks ago on What A Dog’s Cancer Taught Me About Community

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@Eleanor Pierce Also "bestowed upon you by Aaron Sorkin." That was a thing of beauty.

4 months ago on Gin and Topics: Alex Trebek Gets Even

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I thought I was the only one with this particular pet peeve! Glad to hear I'm not alone. I know that Chik-Fil-A trains its cashiers to respond with "My pleasure!" It's the little things that add up to a big difference in customer experience.

4 months ago on Customer Service: ‘No Problem’ May BE Your Problem

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@DwayneAlicie @dbvickery@ginidietrichHmmm...now WHERE would someone get a private community...hmmmm

4 months ago on The Spin Sucks Brand Ambassador Program: A Case Study

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It was such a privilege to be part of the Ambassador team, and mentioned in the book too (what a lovely surprise that was). I think all of us crazies will come together over the coming months to make sure you blow right past that 10,000 book number!

4 months ago on The Spin Sucks Brand Ambassador Program: A Case Study

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Every time I see the Pharrell video I'm mentally contrasting it with the "other" kind of music video. I want my own contributions to the world to be "Pharrell-ishious."

4 months, 1 week ago on Gin and Topics: Happy Owls, Happy Artists, and Happy Moms

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W00t, one of my favorite people in the hot seat! The real deal.  I'll have to go check out that book, hadn't seen that one.

4 months, 1 week ago on The Spin Sucks Inquisition: John Jantsch

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Well, I guess I've arrived. So honored to see my cartoon on this illustrious blog :)  And regarding the flacks and spin doctors, I think the key point is that people think there is a different standard of honesty between "people" and "business-people." There's not.

4 months, 2 weeks ago on PR Flacks and Spin Doctors: The Industry is Somewhere in the Middle

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I love the simplicity of one page, and you can easily tack it up on the wall next to your desk as a daily reminder. Cool!

4 months, 2 weeks ago on The One-Page Quarterly Plan Template

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@dinodogan @rosemaryoneill @GiniDietrichI investigated, and it sounds like there won't be an audio version for a little bit, until the "powers that be" determine if it's worthy (which I'm sure they eventually will do). So while we're waiting, I'd vote for Dan Pink too :)

4 months, 3 weeks ago on I’m Starting My Own Oprah’s Book Club Inside my App. The First Book Selection is…

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Cool idea Dino! I'm in.  How about doing Gini Dietrich's Spin Sucks next?

4 months, 3 weeks ago on I’m Starting My Own Oprah’s Book Club Inside my App. The First Book Selection is…

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Love it! Welcome back to the light (we missed you) :) 

4 months, 3 weeks ago on What’s Happening With @Soulati?

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I had the awesome luck to hang out with @crestodina last night here at SMMW14, and he's just as smart, funny, and generous in real life as he is online (no surprise there). Lovin the Inquisition!

5 months ago on The Spin Sucks Inquisition: Andy Crestodina

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@lauraclick @Shonali  I'm also going to SOBCon Chicago in June. It's awesome! Don't know if there are still tickets left, but it's a great small conf that's chock full of meat & great connections. I'm still sad about Social Slam too...

5 months ago on How Milaap’s #HopeProject Gives New Life to Former Devadasis

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@lauraclick @Shonali Hi Laura! (waving back)  Are you going to SMMW14 by any chance? Would be fun to catch up!

5 months ago on How Milaap’s #HopeProject Gives New Life to Former Devadasis

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I haven't seen @lauraclick lately...any chance you're going to SMMW14 this week? Would be fun to catch up!

5 months, 1 week ago on How Milaap’s #HopeProject Gives New Life to Former Devadasis

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Awesome awesome! The kids heard me listening to this and immediately wanted to bust out our GarageBand on the iPad. Also, thanks for sticking Lion Sleeps in my head for the weekend...

5 months, 1 week ago on Gin and Topics: The Lion King Doo Wop and Google as a Man

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Woohoo! Go @Eleanor Pierce ! (henceforward known as my "standing room buddy.") What a great way to initiate the Inquisition and Eleanor at the same time :)

5 months, 1 week ago on The Spin Sucks Inquisition: Eleanor Pierce

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The Hemsworth brothers one was pretty awesome. I wonder if that will inspire someone to put them together in a real movie...I'd pay to see that....

5 months, 2 weeks ago on Gin and Topics: One Degree from Kevin Bacon, President Obama, and Thor

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"NO ONE EXPECTS THE INQUISITION!" Totally love this idea...I can't wait to hear the answers and meet more cool people.

5 months, 2 weeks ago on The Spin Sucks Inquisition is Coming!

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I probably don't even need to post this out loud, but I definitely believe you need to "own your turf." The social networks are excellent feeders and supplements to the turf, but I feel strongly that you still need to control the experience and privacy of your community members. (Also, there are many price points on the spectrum before you get to AMEX OpenForum level...)

5 months, 2 weeks ago on Where Should You Build Community?

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Good to see one of the hardcore "crazies" featured :) I'm already totally cyber-stalking Amy. TGIF to all!

5 months, 3 weeks ago on #FollowFriday: Amy Tobin

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This is a situation where being the parent of three children under the age of 10 comes in handy. I often use mirroring to de-escalate. If someone is yelling, berating, etc., I will go to super-chill-calm mode and talk like Jack Handey back to them. It's almost physically impossible for them to sustain the yelling when you're being zen-like back to them. At first, it will make them even angrier, but if you maintain your cool, it's almost guaranteed to calm them down.

5 months, 3 weeks ago on Five Tips to Deal with Angry Clients

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Filled out the form, but I'll be promoting whether I have to buy the book with my fistful of dollars or not :)

6 months, 1 week ago on Become a Spin Sucks Brand Ambassador

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Great article...it's easy to get so heads-down that you don't see how your actions will be interpreted. Someone recently let me know that if a "boss" forwards an email on the weekend, then the person on the other end feels like they have to respond over the weekend (even when I'm just trying to get things sorted out on my end). Since my eyes were opened to that, I try really hard not to send email to colleagues over the weekend unless it is an emergency.  Oh, and HAPPY BIRTHDAY!!!!!!  {balloons....cake...ice cream....hugs...cupcakes....}

6 months, 2 weeks ago on Over-Communicate to Be a Better Leader

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Loving this series! As a reader, I've noticed that the longer form pieces posted on Medium have been striking me lately. Maybe there's a thirst for deeper topics happening in our brains right now. As a writer, this just reminds me that researched pieces require lead time...which requires an editorial calendar...which requires planning...gotta go!

6 months, 3 weeks ago on The Role of Long-Form Content in Brand Journalism

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@lauraclick @rosemaryoneill Laura that was our first concern when we started the policy, so we require that everyone take at least two weeks off each year. That avoids the whole "proving how macho you are by being a work beast" thing...

6 months, 4 weeks ago on The Power of Time Off

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We all probably need to just keep reminding each other that life isn't a contest to see who can keep their inbox at zero.  


Thanks for the mention :)  The unlimited PTO thing has really worked out for us (it's been 4 yrs now)! Your idea of really taking the weekends off is a great one...it's easy to let work seep out into every waking hour. Let's stop doing that!

6 months, 4 weeks ago on The Power of Time Off

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Can I admit that I save Gin & Topics for Saturday morning so that I can have something to look forward to with my jammies and coffee? This was one of my favorite batches ever. When I grow up I want to be a writer for Jimmy Fallon.

7 months ago on Gin and Topics: It’s Funny Because it’s True

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Online communities fall into this same category (cough, cough)...great dynamic user-generated content with personality and persistence. I love the "success stories" concept a lot, with customer-submitted posts...that's really cool.

7 months, 1 week ago on Brand Journalism: User-Generated Content

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