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Clarify: Important to purchase in-store when you have taken advantage of the shopkeeper's demo, explanation etc. Not to say all purchases should be in-stores, but to keep brick & mortar a part of the retail landscape, purchases made with assistance from retailers should be done in-store.
2 years ago on Why Showrooming is Good for Retail
I agree stores should focus on delivering value. Good products and service at a fair price is key. I still don't think you have convinced me that showrooming is good for retail especially for independent retailers. I think we need to adapt with the times but, I still say shoppers should Buy It Where You Try It because retailers like me don't charge to show, explain, demo. If you value that in-person experience, it's important to purchase in-person.