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Great review and understanding of the need to constantly be real and social. 

2 years ago on Social Media Tips to Humanize your Brand

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 @ginidietrich yea i think its a unique effort that teaches us all a lesson...

2 years, 1 month ago on A Fantastic Starbucks Customer Experience Story

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yeah this is pretty amazing on all fronts!

2 years, 1 month ago on A Fantastic Starbucks Customer Experience Story

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great lesson on great service

2 years, 1 month ago on A Fantastic Starbucks Customer Experience Story

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