Social Media & Digital Marketing Communications Consultant
@SocialStratMatt Thanks, Matt. I'll be sure to check out your post. That's a topic I've also thought about recently, as the two are more closely tied together than ever before.
1 day, 20 hours ago on Forget the NSA: Someone More Important is Watching Your Every Move Online
@Danny Brown You had hair to spike?
3 days, 16 hours ago on Remember When…Life Before the Internet Edition
@biggreenpen I agree that more often than not, those gripes should be taken offline and done quietly. Even something as simple as pointing out a typo or grammatical error. I'd rather get that in a private message than posted in the comments here or all over Facebook or Twitter!
And I like that you're a frequent liker. I try to do the same.
4 days, 13 hours ago on How to Be a Good Social Citizen
@Soulati | Hybrid PR Thanks, Jayme. There really is a lot going on, and it's hard to keep up. Those who are several steps behind are going to find it hard to catch up. And I believe small businesses are far better equipped to do this than their larger counterparts, but they are often so resistant.
4 days, 16 hours ago on The Emerging Collaborative Economy: An Opportunity for Small Business
@teamccloud ah. so true. It's a beautiful thing.
1 week ago on Remember When…Life Before the Internet Edition
@Koozai_Dean I agree, it is a good idea. And with Twitter, I know you can do that via Hootsuite and other management tools.
1 week ago on New Administrative Feature for Facebook Page Owners
@RichardHarrison We have 2 or 3 I pass by here in town, but I've never seen anyone use them in recent years.
@HeikeQuiringMartin Very true. We can talk to anyone almost anywhere, at anytime. For free. Pretty awesome.
@teamccloud I always heard "Jeff said"....not Joe...
@Shonali @prtini I think being mindful is key. We have the ability to act and post more rapidly, without the longer thought process of mindfulness. But, there are some people who just don't seem to want to think. Do you have a link to that post you could share?
1 week, 2 days ago on How to Be a Good Social Citizen
@grassrootsy I'm glad it helped! I'm sure on your blog you have a lot of older material that would be great to refresh for a newer audience. Let me know how it works out for you!
1 week, 4 days ago on 4 Tips on Turning Old Blog Posts into Fresh Content
@barbfriedberg I've thought about doing that, but I have the date in the URL, so that could be deceiving. Also, best practices generally dictate the need to make a note of the changes and edits you've made, so that people know. This way, I get a fresh new post. Not sure which is best in the long run. Plus, the old URL still redirects to the new one.
2 weeks, 3 days ago on 4 Tips on Turning Old Blog Posts into Fresh Content
@HeikeQuiringMartin The dating of blog posts is actually a big debate in the blogging world. I agree with you: I think blog posts should be dated. It helps give me a little context. A post about Facebook written today will have very different information than the same post five years ago. Those who oppose dating posts say that every post should be timeless and therefore not need a date. I just don't see how that is possible. The example I gave in the post above is one such case. There are certain tools that didn't exist when I first wrote it, and other tools have changed.
@PhyllisShelby That's awesome. And it's not an easy thing to do, especially in that situation, because you don't want to set the precedent for being taken advantage of. But I bet that couple was not only happy, but it made their week, and I'm sure they told everyone they knew about it!
2 weeks, 4 days ago on Small Business and Random Acts of Kindness
@socialforsmallb It can be difficult for people in your situation when you have to be baking and managing and THEN also responding. But it has to be done and it's worth it in the long run.
2 weeks, 4 days ago on Responding on Social Media is Crucial for Small Business
@Ari Herzog I'm the same way. I try to respond to comments in some way, as quickly as I can. Same with phone calls, emails, or any other type of contact. It's just smart business to do so. I know I'm impressed when I get a rapid response, especially when I don't expect any response at all.
@biggreenpen The neat thing is that social media is a big part of that transition from one age to the next, giving consumers much more power than ever before.
2 weeks, 4 days ago on The Importance of Personal Context and Connection
@kglevine This can be a good idea. If you take photos of a particular event, subject, or locale, people might search for that hashtag. i.e. #Superbowl or #Nashville or #Dogs . It helps people find them easier.
3 weeks ago on A Rant about the Proper Use of #Hashtags
@cendrinemedia @WomanlyWoman very true...
3 weeks, 1 day ago on The Social Media Trolls Will Always Be With Us
@WomanlyWoman Oh, they're everywhere. I think it's surprising how many businesses AREN'T ready for this type of thing, even big businesses.
3 weeks, 2 days ago on The Social Media Trolls Will Always Be With Us