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More than mistake reduction, this is the way they can be faster and more efficient than ever. Base has done a great job of making this possible, as well as other CRM like Nimble and JobNimbus. However, it's all about how the user uses the software, so making sure you take this to heart is the first step in assuring less forgetfulness and greater success rates.
1 month, 3 weeks ago on 3 Ways Sales Reps Can Reduce Mistakes by Using CRM Software
Very well put. These are all great features for any industry, but I see some huge benefits for this field. I just talked with the secretary at our doctor's office about how much paper they were using for everything. It was all repetitive, antiquated, and downright monotonous.
I actually just wrote an article on my blog about losing the paper trail through using CRM and, of course, mobile software.
4 months ago on 5 Ways mobile Is revolutionizing medical device sales
Also, if you're going to spin your article, you'd better revise it before publishing. This reads terribly.
4 months, 3 weeks ago on Securing Cloud CRM For Better Customer Adoption
Another one I'd suggest for your list of possible CRMs is JobNimbus. The interesting thing about it and why it's useful for SMBs is the fact that it isn't just CRM but also includes features of project management software to serve as a full workflow suite. Definitely takes a lot of things off the to-do list and into the productivity category.
5 months, 3 weeks ago on Software, Hardware, and Strategy Tips for Small Business Startups
While I would generally say that there are other things that have a greater impact on user adoption (simplicity is a huge in improving user adoption), having a secure environment to work and store sensitive information definitely provides peace of mind to our customers. We get a lot of questions about data security and once we tell them about all the steps we've taken to secure their data, much of their doubt falls away.
5 months, 3 weeks ago on Securing Cloud CRM For Better Customer Adoption
Cloud is certainly not a trend, seeing as how the benefits far outweigh any issue against them. I speak, of course, of the newest cloud software with greater security, less upkeep, and better stability. Tools like JobNimbus are proof that cloud software is much more flexible and valuable than on-premise software, though the trick is to also make sure the software is usable. Of course, this isn't unique to SaaS and cloud, but it is a major factor in why cloud adoptions fail.
Many companies aren't looking for simplicity and usability when they search for cloud software, and instead focus on all the other issues found in the data above. Unfortunately, those other issues are only distractions if you never focus on how usable the software is. No amount of features, security, data liberty, etc will be able to compensate for a piece of software that's impossibly hard to use. No adoption will be successful without first evaluating ease-of-use.
6 months, 1 week ago on Cloud adoption questions – financials & beyond
Cool concept, but Apple isn't looking to replace the iPhone or iPod Touch, rather to compliment them. The software won't be a repeat, but I do appreciate the effort and design aesthetic.
6 months, 2 weeks ago on Conversation @ http://www.entrepreneur.com/article/228057
"Here’s the difference: a business phone integrated with a CRM system,
for instance, can analyze an incoming phone call by pulling data from
the application so that an employee can see who is calling, what product
or service he or she is currently using, and any issues that are still
on the table or have been resolved."
This right here, to me, is the real game changer and what separates the smartphone from the business phone. Until smartphone CRM apps get to the point where they can receive calls, parse data, and provide info on the spot, they won't be able to match this power for a call center.
Brad Hodson, JobNimbus
6 months, 4 weeks ago on The Cloud Is Making Business Phones Smarter Than Smart Phones
I'm so glad you addressed simplicity first, Dave. From my experience as a software user and a software provider, simplicity is the first thing everyone needs to look for but the last thing that's on their minds. What they don't understand is that without a simple platform, you'll either be in a never-ending cycle of training and headaches, or you'll just give up on the software altogether and never reap the benefits.
It's extremely important to find an easy-to-use platform that both managers and team members will be able to take full advantage of.
8 months ago on 6 Factors to Consider When Selecting Accounting Software for Your Small Business
Companies have a lot of moving parts, and yours is no exception. I'd say if you weren't nervous or hesitant than there is something wrong with you.
Ultimately, the biggest insurance is being able to easily export all of your data into import-friendly files (CSV being the most popular). As long as you can export, transitioning to a new CRM should be easy like Sunday morning, especially if you find a new CRM platform that helps you with importing at no cost.
Ed's right, you've used your best judgment to determine that this is the one you'll move on. Give it a try and see if it works for the next couple months. If not, maybe look at some other tools you didn't see before.
JobNimbus - http://.jobnimbus.com
8 months, 2 weeks ago on In the Trenches: The Good and Bad Sides of CRM Integration
I'm a big believer in JobNimbus (http://www.jobnimbus.com). One of the big caveats of CRM is it needs to be simple, and it doesn't get much simpler than JobNimbus. I'm not sure it has all the features you're looking for, but it certainly seems like it might fit the bill. At least in terms of price, you're looking good at a fixed $25/user/month.Definitely check them out, see if it works for everything you need. I know how hard finding the right CRM software can be... There aren't a whole lot that are really amazing out there, but this one is worth your time.Good luck!
8 months, 2 weeks ago on In the Trenches: Customer Relationship Management
I second @@KeriImrisek in
that you have to consider learning curve AND usability. There are tons
of project management software available that can do just about
everything you need it to, but you have to remember that your team will
need to use it daily in order to get the most out of it. If your team
can neither learn nor use the software effectively, you'll be wasting
time and money without any ROI.
You have to search for simple project management software if you hope to make a winning choice that will lead you to success.
Brad Hodson - JobNimbus
8 months, 4 weeks ago on Managing Your Projects With Pizazz: Project Management Software 101
Well said, Jasmine. However, I'm not sure that there is a second 'not choose' option for businesses that are planning to grow. There is no possible way to manage everything you do, whether its projects, meetings, brainstorms, sketches, blueprints, communication, or anything else. There is just too much stuff for everyone at a business to keep track of without help from a project management software.
I also think a business can't live without CRM, though I'm very partial to CRM and project management combination software. It's a lot easier to work with, especially for SMBs who need to be quick on their feet about managing their leads and customers, pushing them through their workflow, and managing each aspect of an associated project to make sure it gets done right.
It's the best experience for you and your customer. What could be better than that?
9 months, 1 week ago on How to Choose (or Not Choose) Project Management Software For Your Startup
SaaS is the savior of softwaredom. Seriously, the ability to distribute, update, and use software via the internet is saving businesses everywhere from finding reasons not to use a particular software because of the high cost of admission. Look at Adobe, now offering their Creative Suite via a subscription model and providing OTA updates on a more regular basis. It's cutting costs and building bridges on so many levels.
Look at the success of Salesforce, or JobNimbus (http://www.jobnimbus.com) in SaaS CRM deployment. It's insane what they've been able to accomplish.
9 months, 4 weeks ago on The Future of SaaS – Its Cloudy on the Horizon [Infographic]
Unfortunately, feature-to-feature comparisons can only take you so far. A software might look like it's the best on paper, but software vendors tend to stuff their lists with fluff to make them look a lot better. Even then, having a feature doesn't mean the feature is usable, is a good fit, is in a convenient location, or that you'll know how to use it.
You have to try software out before making a solid decision. Sometimes just looking at screenshots can vastly improve your understanding of a software and it's simplicity factor. You do not want to get stuck with software that is uncannily difficult to implement and use, especially when it comes to project management. You'll just have more project management woes.
Look for simple software that you know your team will be able to learn. Something like JobNimbus (http://www.jobnimbus.com) can really improve your effectiveness, while something like Sugar can bog you down because of its complexities.
1 year ago on Compare Supply Chain and Project Management Software Side By Side
Well said. Entire brands need to understand the idea that social media is here to stay and it is changing the face of customer relationships, interaction, and marketing. Brands now, more than ever, need to find their voice, be a true "brand" that is built on a solid ecosystem and inbred culture.There are a few companies that are doing this extremely well. Companies like 6Wunderkinder, JobNimbus (http://www.jobnimbus.com), and ZenDesk are just killing it with brand identity and culture via social. Hopefully we can see more of that in 2013.
1 year, 2 months ago on Social CRM is Part of Culture Change
You make a great case for lawyers to use CRM, and rightly so. CRM is the number one software tool that can build their practice, and do it faster than ever. Especially if the lawyers use the system.That is the key, and anyone reading this article should make a note of it: a CRM is only as good as its user. The CRM you choose must be easy to use, something along the lines of JobNimbus (http://www.jobnimbus.com) or a similarly simple-to-use CRM software.If you choose the right software and commit to use it, your law practice will soar like never before.
1 year, 2 months ago on Why Small Business CRM Software Is Beneficial to Lawyers
Your #2 question is probably the most important you have on the list, and one of the top reasons there is still resistance to switching to SaaS. At the same time, this is also one of the biggest selling points for a lot of new SaaS solutions like JobNimbus (http://www.jobnimbus.com) which have security as one of their main development concerns.
1 year, 4 months ago on 10 important questions to ask yourself when evaluating a SaaS Billing System
ROI is a whole lot easier to determine when you actually use the CRM system. Problem with that is that CRM systems these days are so darn complicated that sales and marketing teams either can't get it or fight against it.Adoption rate is so low with even the companies that actually have a CRM implemented. A lot of them get enticed by gargantuan lists of features that they don't look for simple CRM solutions like JobNimbus (http://www.jobnimbus.com) and large CRM companies like Salesforce don't get the idea and figure everyone understands their labyrinth as well as they do.It's a question of perception. Social is powerful. CRM is powerful. With the right implementation of the right software, it all comes together.
1 year, 4 months ago on ROI Remains a Tough Challenge for CRM, Social Enterprise