Entrepreneur and community builder. Founder of TheCommunityManager.com. Built communities for companies like Zaarly, LeWeb, SeatGeek and more. Working on Feast.
@RishabhGupta I love James Clear's blog too (=
1 day, 10 hours ago on What You Should ACTUALLY Look for in a Cofounder
@RishabhGupta wow I'm truly humbled. Thank you for taking the time to read.
@AjayPalSingh very much so.
2 days, 4 hours ago on What You Should ACTUALLY Look for in a Cofounder
@JordanSkole aw thanks man, that means a lot. Really appreciate it. Would love to visit Detroit, hopefully life brings me there soon (=
@clayhebert Thanks Clay. I'm in NYC until 1/7. Lets catch up.
@socialnerdia thanks a lot man!
@dlu gotta have the soft fuzzies (=
2 days, 7 hours ago on What You Should ACTUALLY Look for in a Cofounder
@KeeranJ awesome. Really glad this found you at the right time. Keep up the good fight!
5 days, 20 hours ago on 11 Epiphanies I’ve Had While Building My Startup
@darnocks maybe. You can definitely learn a lot from customers. It's important that you're listening to the right customers and you understand what they're truly saying. Often, customers don't really know what they want either so you need to dig deeper.
6 days, 23 hours ago on 11 Epiphanies I’ve Had While Building My Startup
@David M Krell Really appreciate that. Glad you found it informative (=
1 week, 1 day ago on 11 Epiphanies I’ve Had While Building My Startup
@Fabrice Herpain of course, raising money and shooting for an IPO or acquisition is certainly another way to do it. I think you're spot on about the perception vs reality point. I think that IPO'ing or getting acquired is MUCH harder than perceived.
1 week, 1 day ago on Your Product is Bullshit and you’re Going to Fail if you Don’t Ask Users to Pay
@Saul Annett spot on. Since you know that most of your ideas are probably going to fail, you should accept that fact and figure out how you can validate or invalidate as many as possible until you find one that clicks. You can do that by asking people to pay.
@Pompeysie thanks for the thoughtful response!
1. To respond to your first point, totally agree that it can be bias. I don't think it's bias to the extent of your grandma. In the end, you'd be surprised how even your friends aren't ready to just whip out their credit card for you. If people are paying, even if they're in your network, that's a really good next step. The problem with google analytics is it's hard to nail down the right audience right away and things can get expensive quickly.
2. On your second point, I actually disagree here and feel like this is the very problem that I hoped to address with this post. It doesn't matter if you don't have a reputation, people aren't paying for who you are or for what your product actually is. They're paying for what you tell them the product is. And you can convey trust in other ways on a sales page. If you just ask for an email and feedback, you'll be no closer to truly knowing whether or not people are willing to pay for the product.
Asking for money is indeed a spiky question, but it's the only one that will give you the only answer you need at the early stages of building a startup.
@HiSocial thanks for reading (=
1 week, 5 days ago on The Psychology of Communities – 4 Factors that Create a “Sense of Community”
@adam_haun That's really awesome. I never write in the morning, always before I go to bed. I imagine it's a very different experience since your mind is in a completely different place. It's thinking about what's ahead instead of what's behind.
Out of curiosity, what kinds of things do you find yourself writing in the morning?
1 week, 6 days ago on How Creating a Morning Routine Can Make you Happier and More Productive
@RishabhGupta That's awesome! I still need an alarm clock, but it's definitely become easier for me to get up early regularly. I always called myself a night owl but now I'm a morning bird in training (=
Thanks for reading and keep it up! (=
In the post, I clarify that there are different kinds of companies and that this article does not apply to the kind that can put out a free product and make money through ads, acquisitions, IPO’s or some other alternative means.
I am specifically talking about companies that aim to sell a product.
I'm also not saying that a company shouldn't build a massive free customer base. If they can do that great. My recommendation is to validate that there is a demand for the premium version BEFORE doing that so that you know you're putting your time into building a free audience that will pay down the line. Otherwise you could waste a lot of time and money building a free audience that never had any chance of paying.
2 weeks ago on Your Product is Bullshit and you’re Going to Fail if you Don’t Ask Users to Pay
@RyanJones1 That's what we're doing now, testing with a broader market. I'll let you know how it goes (=
2 weeks, 1 day ago on Your Product is Bullshit and you’re Going to Fail if you Don’t Ask Users to Pay
@rufusdenne I think it's because people also see companies like facebook and twitter succeed and apply that mentality to their own products. The problem is, they're probably not building a product for hundreds of millions of users and they probably need to sell a product (not eyeballs) in order to succeed.
@darnocks fair. There are always exceptions.
While Trello seems to have done a good job of it, I'd be skeptical of any company that told me, "we're going to get 100 million users and THEN monetize". Trello could have easily gotten to that point and then realized that there was no market for a premium version of their product. They're charging now, is working well? I don't know. Seems like it but we never really know.
So yes, it's a good exception to the rule but not an example I'd follow.