Laura Petrolino
Tampa, FL
- 235 comments
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LauraPetrolino is a moderator of:
@jasonkonopinski That actually is almost frighteningly accurate!!!
Brian!!!!! Ok, so hold on to your X-Men pajamas because I have a freaking fantastic idea.
It is a fairly well known fact that I actually think I am a superhero (I see myself as a fantastic mix of She-Ra and a Teenage Mutant Ninja Turtle....with a bit of Captain(ette) America thrown it for a patriotic vibe). I've also been on the job search (not a fun task my man....fist pump in camaraderie for that). So....I say we combine forces and you help bring my superhero story to the people. The time has come! The world needs us Brian, you and I. Creator and caped crusader....(cue exciting superhero music here...do we have any volunteers to create this epic musical score??? Grammy guaranteed! BOOM!)
I really think this plan is flawless and is an exceptional opportunity for you to become a comic creation legend and me to save the world. A win/win, right?
Regardless it is very exciting to meet you. I'm pretty in awe of the creative genius which it must take to create comics, so I look forward to following and learning more about you!
But now I must go and save something from some looming force of evil! Until next time.....
(cue superhero exit music)
@WTFMarketing Hahaha! This made me laugh so hard! But thank you Nick (for reading, sharing, commenting and being swell).
Consistency IS key. And often overlooked for two reasons: 1) the business owner really actually doesn't know who they are enough to project a consistent brand and message, 2) simply carelessness and lack of understanding of the importance.
Especially with consumers receiving sooooo many different messages daily, the only way to successful brand and define yourself is to be consistent in everything you do. You do an EXCELLENT job with this at WTF. Case study example of having a consistent brand voice, message and overall persona!
Please expect 3-4 business days to receive your churro prize (which we shall ship via a courier named Pancho riding a donkey)
@John_Trader1 YES! And yes!! :)
I want to add that I find it slightly concerning that the 'related articles' listed include: "Top 5 reasons to shut your mouth"
um.......
@John_Trader1 Thanks John! And agreed. Integrity is always one of my 'soapbox' issues, but especially lately when it seems that people are increasingly forgetting the meaning of the word. I think sometimes everyone gets so used to operating and communicating digitally, they lose the 'human' component...and with that comes a selfishness and tendency to forget about basic morals, values and codes of conduct for living in a society with other living, breathing, feeling humans.
Ok, that was a bit of a rant, but obviously an important issue!
@KateFinley Haha! Thank you so much Kate! And yes, chop, chop....get to it!
Yes!! This might be one of my best pieces of work EVER! Something about a sombrero just inspires brillance! Thank you so much for having me (and my sombrero) on Ken.
Oh and I love the intro you gave me....all yes I do dress like this normally. I WILL in fact, randomly wear costumes through out the day, simply to entertain myself and mix it up a bit. I mean...why not? Right?
Yay Aimee!!! Sorry so late to the party.....but I wanted my Happy Birthday Wish to be on the very top of the comment pile so I've been holding off strategically!
Ready.....
HAPPY FREAKING BIRTHDAY!!! Woohoo!!! I hope you have a fantastic day filled with unicorns, glitter and monkey pinatas filled with gold and diamonds.
And thus it was proclaimed!
Man, I love you and I love this post and I adore how you've handled this entire situation. One of my pet peeves (in life, business, marketing, etc.) is people who let themselves be victims. As you said, 'sh*t happens', life doesn't always go the way we want it to....but hey, that's what makes it fun, right?
I've totally loved how you have embraced this entire situation! Just as you should always aim to do in crisis communications, you totally OWNED this sucker...and thus, you won!
Bells Palsy: 0, Lindsay Bell: 100000000
BOOM!!
@ginidietrich ahhh....ditto! :)
@allenmireles standing ovation to this entire comment!
@Howie Goldfarb @yvettepistorio ENTJ FTW!!!!
But enough about me...I totally agree! Myers-Briggs and other similar personality testing has not only taught be alot about myself and how I best operate, but also about others and how to better understand and communicate with them.
One of my favorite classes in grad school was "The Personalities of Leadership" and we examined all of the great leaders of our time (in multiple industries and sectors) and dissected their personalities and how they used/misused them (for success or failure)
A community is only as good as it's leaders. The Spin Sucks community is definitely an amazing one, however just like you can tell a lot about a person by the caliber of their friends, you can tell a lot about an organization by the quality of the community they've built.
Agreed with others below, they way you all handled the whole situation was impressive and definitely a case study in the right way to deal with an icky situation.
@RebeccaTodd It would be my honor to be your wing woman!
@belllindsay @yvettepistorio :) Right back at both of you lovely ladies!
@yvettepistorio @CrackMarketing @maxchristianhansen Ahhhh.....thank you so much for that. My day=Officially Made :) :)
First of all Yvette, I'd like to say how FANTASTIC I think it is that even in responding to the comments in this very article about being a great community manager, your skills and extraordinary talents at this role are clearly on display....
Second, as the President of the Extroverts club, I'd like to stand up for my race and say..."hey, we are kinda ok too!"
Now that I got that out of the way, this post really did make me think about what social media skills I have that I've developed to fit the medium, despite my natural tendencies, and which fit ok with my extroverted ways. I've been in this world for so long, so that is a bit tricky, but definitely worth the exploration. I will say that I've definitely had to work hard to teach myself to think through things more throughly before I respond. I have had to force myself to develop a bit more of a filter than I would naturally.
The two biggest struggles I have as an extrovert in the social world are:
1) I'm highly affected by external circumstances (one of the greatest downfalls as an extrovert, in my opinion), social can be an emotional rollarcoaster sometimes and I struggle not to be personally affected or take things people say or do to heart. I will often get my feelings hurt because I take everything way too personally.
2) I want to be involved in everything, I get hyped up and excited around people and conversations and I want to be part of it all. Leading to focus issues and overwhelm at what I'm missing out on! Haha!
However, as an extrovert, relationships are EVERYTHING to me. People and interacting with them are what makes my world go round. I'm therefore very skilled at creating and fostering relationships since they are the center point of everything I do.
Really great article from a really great community manager. All you ladies here are excellent at making everyone feel special and wanted, which is a hard thing to do in a community this large of extremely opinionated (yet awesome) people :)
@ginidietrich Haha! Ok, fine...maybe it wasn't the biggest revelation! But still.....geez, way to ruin my touching mother/daughter bonding moment story Gini! There goes the Lifetime Movie contract I was hoping for! Crap!
@ginidietrich @KateFinley Haha! I literally just wrote a blog post yesterday entitled "How to be a radically awesome failure"