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In any fight between Cherry and McCarver, Grapes wins. You know this to be true.
1 year, 11 months ago on Don Cherry has a problem with Tim McCarver
Apple actually left users with a better Maps app in a number of ways (Google's pixel graphics are a HUGE impediment to making them faster or even usable in cell dead zones).
Google had the same problems, for the exact same reasons. People drove into lakes and hedges because Google Maps told them there was a road there.
And anyone calling Apple's Maps unusable or even close to it are massively overdramatizing.
1 year, 11 months ago on Apologies in a Crisis and Other Lessons from Apple
Keep in mind that Tim Cook didn't say Apple made a mistake with Maps, because they didn't.
As has been pointed out, the data set in a map app is so huge it's impossible to debug on the development side. Apple NEEDS users to report issues in their localities. Google Maps had the exact same issues when it was launched.
And neither did Cook tell users to use other apps -- he suggested that if you're really unhappy with Apple's Maps right now that you try something else that might make you happier.
Funny how simply saying you're sorry and recommending common sense can make people happier, regardless of the situation.