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Critical to streamlining the quote to cash process is integration of your CRM, billing and accounting systems so the customer moves seamlessly from sales to accounts receivable to paid through automated processes.
2 years ago on Leverage Social CRM, Billing To Better Engage And Understand Your Customers
Excellent points, Sam. We would add to this that for SaaS--in all its forms--to continue to thrive and grow at the rate we're seeing now, cloud applications must must be able to talk to each other to facilitate workflow processes.
2 years ago on PaaS – Top 5 Trends Which May Rule This Lustrum