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@LauraPetrolino I know you've heard the story of my banning internal email. It was for that very reason. The people who worked five feet away from one another were saying HORRIBLE things to each other in email. When forced to actually talk to one another, the things they said were much more professional and kind.
1 hour, 42 minutes ago on Adult Bullying is a Problem
@KensViews And I became your best friend even though you don't know anything about social media, can't write a blog post to save your life, and dance weird.
1 hour, 43 minutes ago on Adult Bullying is a Problem
@StaceyHood You know, when you posted about this on Facebook, you gave me some courage to speak out. And then I read the catfishing story and knew I had to write about it. I know I shouldn't focus on these mean comments, but it's really hard not to do that. I mean, what's the point in someone putting on a survey about a speaker that they don't like their skirt? That's is mean and spiteful and does nothing but hurt the person who had the courage to stand up in front of 2,000 people and deliver a message. It's like when I was president of the Chicago chapter of PRSA and people would criticize our events. I always said, "We are always looking for volunteers and would love your feedback through a committee!" Do you know not one person ever took me up on that? If you want to criticize, you'd better be ready to do something about it.
1 hour, 44 minutes ago on Adult Bullying is a Problem
Like @ML_Banner, my heart sank for you that day, too. BUT you handled things exactly the right way. I know it was painful, but had you been a client, the only thing that would have been different is we would have protected you from some of the pain. Everything else was perfect!
1 hour, 48 minutes ago on A Ghoulish PR Crisis Just for Halloween
@Eleanor Pierce I'm trying to get it!
1 hour, 51 minutes ago on The Spin Sucks Inquisition: Christopher Penn
@HappyGezim You never know with these crazy people I work with. I wouldn't put it past them to say, "But you said SHIFT is hiring in the Inquisition!"
1 hour, 54 minutes ago on The Spin Sucks Inquisition: Christopher Penn
@cspenn Thank you for hanging out with us!
1 hour, 55 minutes ago on The Spin Sucks Inquisition: Christopher Penn
@MonicaMillerRodgers Ah, yes. The "we have to talk like this so we sound smart" conundrum. We worked with a Fortune 10 company that had a freaking dictionary so people knew what they were saying. It took a loooooong time for us to talk them out of writing that way. If you have to have a dictionary, you're doing it wrong.
18 hours, 21 minutes ago on The Five Parts to Brand Storytelling Nearly Everyone Misses
@Rodriguez247 You know, you're right. I read that, too, and didn't even think about how this mirrors his leadership style.
18 hours, 22 minutes ago on Structured Meetings Make for Better Internal Communications
@susancellura Good point!
19 hours, 4 minutes ago on Adult Bullying is a Problem
@AndreaKempfer I've worked really hard to keep the comments here constructive and professional. We don't always agree, but I think we disagree with great care. I once had a guy come here and just lash out. Someone who is very well-respected in the PR industry. I commented that I didn't allow that kind of behavior in the comments and that I was going to delete what he'd said. About a week later, he emailed me and apologized. It's up to us to be more kind and compassionate, but also not allow that kind of behavior.
@kanya632 Whoa! That is crazy. I would be having a hard time with that, too. I'm so sorry it's happening. People truly amaze me.
19 hours, 6 minutes ago on Adult Bullying is a Problem
@chipgriffin You know, you're right. Though these mean things really hurt my feelings, most are not bullying. What is bullying is the crazy woman who decided it was her sole job to put me out of business. I had to get three restraining orders and then, just when we thought she'd given up, we learned a good friend of ours had met her, really liked her, took her to Hawaii, and when they were on the flight over there, he got up to use the bathroom and she looked through his phone. She found my name in his contacts and went ballistic. He put her on a flight back home as soon as they landed.
I guess my point is that we are all concerned about bullying and what it does to our kids, but we make comments like I've listed above without even thinking about it. And that mean-spirited, hurtful stuff is what our kids pick up and think it's OK to behave that way.
19 hours, 7 minutes ago on Adult Bullying is a Problem
@Digital_DRK (Once) LOL! I'm with you - I would love to see the return of etiquette in school. And, if you MUST say something mean or hurtful, do so to the person's face. It tends to be less dramatic that way.
19 hours, 10 minutes ago on Adult Bullying is a Problem
@Howie Goldfarb To be fair, it'd be more like this:
Howie: admit it Mrs White you killed Cornell Mustard with the candlestick in the parlor because you are a shallow greedy woman and he shunned your advances to steal his fortune.
Me: Mrs. White, I'm so sorry to hear you have lost the love of your life. It has to be the hardest thing you have ever had to endure. If you hadn't killed him, you probably would still be able to get him to see your way.
Laura; you poor thing Mrs White I know how hard it is to not have your love reciprocated here is a hug I'm sorry you had to act out in frustration like that
19 hours, 11 minutes ago on Adult Bullying is a Problem
@rideboulderco Ha! You are too funny! I wish I were being brave. I'm actually having a really hard time with all of this. I said to my mom the other day, "How do celebrities and politicians do it? It's so hurtful and mean." You're right - bullying, mean comments, hurtful things make people not want to put themselves out there.
19 hours, 13 minutes ago on Adult Bullying is a Problem
@patmrhoads Well, you could change your mind when we finally meet in March!
19 hours, 19 minutes ago on Adult Bullying is a Problem
@susancellura You're right - it does happen at work with politicking and backstabbing. And there is no reason for it. I hope I am building a culture that doesn't allow for it.
1 day ago on Adult Bullying is a Problem
@Sean McGinnis I'm so glad I never see you anymore. You are mean.
@Sean McGinnis You are terrible!
1 day, 1 hour ago on Adult Bullying is a Problem
It makes me laugh that you had to write "before you email Gini to see if I'm looking for a new job" because you KNOW that would have happened. LOL!!
Here's the thing: You have to get really good at hiring. It costs so much money if you don't. But, more than that, if a person isn't a good cultural fit, they're not going to be happy, either. It's okay if they're not a fit...just like I may like Lululemon and you like Athleta. It's as important for the employee to find the right fit.
1 day, 1 hour ago on Protect Your Corporate Culture by Hiring Right
@ClayMorgan Oh I considered them bullies. They kept coming at us and wouldn't have a conversation. They were right and we were wrong, no matter what. I also consider people who give feedback to speakers like I've listed above bullies.
1 day, 2 hours ago on Adult Bullying is a Problem
@SusynEliseDuris It's pretty prevalent in our society. I think the web just amplifies it.
@biggreenpen Wow. That blog post is something else! I have a friend whose little girl is in fourth grade. They have a club that alienates other little girls...and my friend's daughter is one that is not included. It's so awful and hurtful. It makes me sad.
@lizreusswig Right?!? LOL! I was like, "Um, it's a PR event!"
@belllindsay It is so. Red, even!
@Eleanor Pierce OMG. You should know better than to read that stuff! Walk away from the boards!
@staceylamiller I can't imagine anyone bullying you, Stacey. You're so smart and funny and witty (I love your sense of humor) and pretty. Though, those are probably all the reasons you would be bullied. Jealousy.
@KristenDaukas I didn't know you're not supposed to wear dark nail polish in summer! I thought it was more professional, particularly for when I get on stage. But hey, I guess it's a big enough no-no that someone had to mention it in a feedback form.
@ClayMorgan Yeah, that situation was out-of-control and plain old mean. They were bullying you... and me and Lindsay for working with you. I happily blocked all of them on Twitter.
@LesHether Thank you! I have had the post in my brain for a while. I was just going to post it to Facebook and decided against it because I thought my skin was too thin. I mean, some of those comments REALLY bother me. But then I read that catfishing article and decided we all need to think about how we interact with other human beings—myself included. From rolling your eyes at what a stranger is wearing on the street to saying things online you would never say to a person's face. And @KristenDaukas is right. When we say snarky things in front of our kids, we're teaching them this behavior is okay.
@JohnnyBarrToons REALLY interesting insight into why you went into PR. I hadn't considered that. Really great food for thought. Thank you.
@NancyDavis People truly amaze me. Jilted exes are the worst. I'm glad I didn't see any of that. I would have set her straight!
@RobBiesenbach And someone else didn't like the skirt I was wearing! It IS catty and rude and non-constructive.
@lizreusswig @belllindsay Um. No.
1 day, 23 hours ago on Structured Meetings Make for Better Internal Communications
@gahern LOL!! Very, very good addition. Thank you!
1 day, 23 hours ago on Grammar Police: Twelve Mistakes Nearly Everyone Makes
"we forget to dissect whether our own internal communications efforts could use a boost."
So... do they?
2 days, 2 hours ago on Internal Communications, Sunday Style
@biggreenpen ARE YOU SERIOUS?!!? How can anyone think that is a good idea??
2 days, 2 hours ago on How to Make Layoffs Suck Less
I had to do layoffs when the economy tanked and we lost more than half of our clients all at once. It was NOT fun so I feel your pain. Like you, I did them in a group. I called an emergency staff meeting and told everyone at once. Then I met, one-on-one, with each person who was being let go so they could ask questions and I could help them through the transition. With the exception of one person, I was able to help everyone else find jobs. BUT. No one thanked me or told me I did it the right way or any of the things you mention here. You must have a secret you're not revealing!
@LouHoffman Not only don't call for it, but may not even be allowed.
2 days, 18 hours ago on The Five Parts to Brand Storytelling Nearly Everyone Misses
@LouHoffman LOL!! I'll delete two for you. :)
@belllindsay @Digital_DRK Um, no.
2 days, 18 hours ago on Structured Meetings Make for Better Internal Communications
@annelizhannan I hate meetings so I tend to run them pretty efficiently. I sent our weekly executive team meeting agenda this past Friday because there is a lot I need to get out of that meeting. I really believe in what you're saying here - we need to be better at using our time together efficiently.
3 days ago on Structured Meetings Make for Better Internal Communications
@ClayMorgan How can a person be too transparent?
@biggreenpen You're EXACTLY right. And what is filed is often way worse than the reality.
@RobBiesenbach Or we can call her Lindsay.
@belllindsay It'd be really hard to do that now. We don't office together!
@RobBiesenbach You know what else is not helpful feedback? Pointing to one example and saying the person screwed it up. It's only helpful if it's a trend. "You have missed the last seven of eight deadlines." Then it becomes an issue that can be worked on vs. the person defending the one example you use.
3 days, 2 hours ago on Structured Meetings Make for Better Internal Communications
Heather! It's about time we see you here. I know which merger you're talking about and, from the outside, it looks like it was a job very well done. I also love the tips to get the CEO involved without his or her necessarily having to travel to every office and meet with every employee. For some organizations, that could take years!
3 days, 2 hours ago on Get Creative with Internal Communications
@RonellSmith THAT'S RIGHT!!
3 days, 17 hours ago on The Five Parts to Brand Storytelling Nearly Everyone Misses