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Carol, well put. Referrals are like gold and need to be treated as such. Not only does the person being referred need to be taken care of, but taking care of those who take the time to refer keeps the cycle alive. Happy Holidays. Ben
5 months, 1 week ago on How to Get Multiple Referrals From 1 Referral Source
Great article Carol. You inspired me to write a blog post on this. http://cmyksolutions.ca/?p=2180 @westjet. Have a great vacation.
6 months ago on Customers: 3 Ways to Create Customer Loyalty in Business
Carol: Great piece. Today's business environment is more about listening for opportunities and enacting upon them when they present themselves than self capitalization. Once you are able to develop a true value for your clients and show them how your brand will help them achieve their goals, funding becomes much less of an issue.
Keep them coming Carol, great stuff.
7 months, 1 week ago on Money Won’t Save a Crappy Business Model
@PointA_PointB Thanks Catherine, in the immortal words of Robin Williams "Carpe Diem, Sieze the day boys, sieze the day":-)
7 months, 1 week ago on Magic Wand for Entrepreneurs
Carol, great thought for a Friday. My father is fond of saying "don't sweat the small stuff . . and by the way. . . it is ALL the small stuff" We live in a world that challenges us to stay focussed. Too many distractions at any moment of the day. If we can cut through the distractions and focus on what truly matters to US, then we will all be more successful.