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Here is the response I recieved from Highwood Crossing.



Thank you very much for your email and for your on-going support of our organic products. We appreciate hearing about how our customers use the items we make and how we can improve our products and service to you. 


The packaging issue that you raise, is something that we also struggle with on a regular basis...


The challenge that we face is trying to find an environmentally friendly container that is reasonably priced, will keep our products fresh, transports well and looks good on the store shelf. While plain paper bags are environmentally friendly and inexpensive, they offer a poor barrier to oxygen and moisture and as a result, the quality and shelf-life of our products is greatly reduced. Plain paper bags also tend to look very "shop worn" after shipping and being handled a few times on the store shelf.


Our decision to use the deli tubs is based on the fact that the product can be easily seen, the container can be opened and re-sealed many times, it provides an excellent oxygen and moisture barrier to keep product fresh, reasonable cost, and they can be easily re-used and/or recycled. 


Because of the same concerns that you raise, we do offer both the Power Grains and Steel Cut Oats in a 1kg kraft paper bag with an OPP film liner. While this is technically not a "plain" paper bag, it does offer an excellent barrier to oxygen and moisture and keeps our products fresh for much longer than just plain paper. (The downside to this bag is that because it has a laminated liner, it is not accepted at all recycling programs.) Not all stores carry our products in this type of packaging, but it is available and might be something that you would like to bring to the attention of your local grocer.


We are also looking at a kraft cardboard tube container with a metallic-foil liner to replace the deli tubs. Unfortunately, with this type of package you cannot see the product, they are a lot most expensive and like the laminated paper bags, they are not able to be recycled at all locations. 


Again, I really appreciate you taking the time to write us about our products. As a small company with limited resources, this type of feed-back helps us when we are making decisions concerning packaging and other factors. If you have any other observations or suggestions, I would certainly welcome your comments.


Best regards,


 Tony Marshall

Highwood Crossing Foods Ltd.


2 years, 8 months ago on About Me


Now I've done it and it is all your fault. <g>


Before I read your book, it always annoyed me that a company selling organic products would have the nerve to use plastic packaging. After reading your book, I e-mailed Highwood Crossing, and using your example, complemented them on their great cereals and then said I wonder why a company who makes a fantastic organic product would even think about packaging in plastic and that my experience with their product would be even better if the plastic packaging was replaced with plain paper packaging.


This is so easy to do. I don't know why I never thought of it before. Hopefully  I am not the only one who has contacted Highwood Crossing about it.


Thanks, Beth.

2 years, 9 months ago on About Me