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 @dnstevenson That's because the new VP of Design just killed a redesign effort that had been going on for 2 years and would have launched in 2013. The new redesign has a quick-and-dirty "mobile first" emphasis, i.e., make the entire site more accessible to mobile devices. 

 

And one thing *has* changed in the past couple of years:  the Profile page.  It used to be just a link farm, and it's now quite usable.  In fact, I've pointed a couple of startups to it as an example of good design.

11 months, 1 week ago on Exactly How Screwed Is PayPal? (Hint: Very)

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 @gsuberland  @Dre_Mane It's PayPal's dirty little secret that most of its profit comes from currency exchange fees on cross-border trade.  The payment volume in the U.S. dwarfs PayPal's other countries, but its margin here is actually declining, due to the increased use of credit cards as a payment method.

 

Regarding the cutoff of WikiLeaks, what decision would you make if a highly-placed request from the the U.S. Dept. of Justice came to your company and told you that one of your small customers was classified as a threat to national security and "asked" that you stop doing business with them?  Would you jeopardize your entire business, risking the wrath of the DOJ, on principle? 

11 months, 1 week ago on Exactly How Screwed Is PayPal? (Hint: Very)

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 @davemackey Second on mentioning Dwolla.  Building a completely new payments network that's simpler and more secure is a neat trick.  Being embraced by credit unions gives them some institutional support.  I can't comment on their API, since I'm not a coder. But Dwolla need some flagship merchants, and that's where Stripe is making more headway (thanks to the connections of its financial backers) than its young competitors.

11 months, 1 week ago on Exactly How Screwed Is PayPal? (Hint: Very)

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