San Francisco, CA
Community Manager - Huge opera & bacon luvr!
Great post! I love this "But often what we do behind the scenes—whether it’s listening, reporting on feedback, or helping customers privately—matters just as much—and can have an impact of the activity, traffic, and overall health of your community."
Many people forget that private communications and actions can be just as positive as the public ones.
3 months, 2 weeks ago on The Dark Social Side Of Community Management
@KratzPR Anytime! I love meeting people IRL. Just tweet me your email.
9 months ago on 7 SxSW Community Manager Panels to Check Out (2013 Edition)
These are awesome panels. I'll add them to my blog post on SXSW. http://artisticbytes.net/2012/08/17/how-to-pick-a-sxsw-panel/
Thanks for mentioning our panel - Hey A-hole!..."
@bgilsig Please email us at support@textPlus.com so we can help you out. Thanks!
My latest conversation: preheat 2.0
10 months ago on textPlus Brings Free Texting to Windows Phone
@loveyou4611 Please email support@textPlus.com so we can help you.
10 months ago on textPlus Launches Free Calling on Android
@ArmanKhan Are you sure they have textPlus Free Calls on their iPhone or do they just have texting? On Android- you can text and call in one app. It's two on iOS.
@JeffEye Hi Jeff, Thanks for your request. We continue to add OS systems to our network. In fact, we just added Symbian. I'll let the team at textPlus know about your request for Balckberry and Playbook support.
My latest conversation: textPlus for Nokia Symbian Phones Launches Today
10 months, 2 weeks ago on textPlus Brings Free Texting to Windows Phone
@samyooel_ This is a very old blog post. If you are having problems, feel free to email us at support@textPlus.com. We'd love to help you.
My latest conversation: bday live2
11 months, 2 weeks ago on Sorry for the issues, we're working on it!
@andreaGOTswaggga Why is your textPlus lame? We'd love to know your opinion at textPlus so we can improve.
My latest conversation: Texting and Walking- Is It Really Dangerous?
12 months ago on textPlus Brings Free Texting to Windows Phone
@andreaGOTswaggga We love you too at textPlus.
12 months ago on textPlus for Windows Phone Just Launched, and that’s Just the Beginning
@andreaGOTswaggga I help all of our textPlus community :)
@RukiRiot Yes. If your friend in the US has textPlus calling, it's free for both of you to talk to each other. Or- you could always make another textPlus account with US as your location.
My latest conversation: Free Calls TapJoy Banner
1 year ago on Now Text and Call for Free on Android in Canada
Freaking funny and yet so true.
1 year ago on How to Understand Silicon Valley Speak
@BiggzD Thanks for your feedback. I'll let our team know about your request.
1 year ago on Top 5 Things NOT to Text Your Mom this Mother’s Day
@mpinner Our team rocks! But, we couldn't do it without our awesome textPlusers. They are the real gems of this story.
1 year ago on TextPlus App Surpasses Facebook in Monthly Usage Time Per User
@memo s textPlus doesn't store your debit card number. If you have purchased minutes or extra features for textPlus, than your debit card is on file with itunes (Apple) or Google Play (Android). Please feel free to reach out to us directly at support@textPlus.com if you need help with minutes or other textPlus features. We are here to help! -Amy
1 year ago on Sorry for the issues, we're working on it!
@WilliamBroome Yes. They will help you figure out why you can't download Windows.
1 year ago on textPlus for Windows Phone Just Launched, and that’s Just the Beginning
@WilliamBroome They usually respond with in 48 hours at the most. Most of the time they'll get back to you the same day though.
@WilliamBroome You can email us at support@textPlus.com