Woohoo! Happy Follow Friday Amy!
2 days, 20 hours ago on #FollowFriday: Amy Tobin
@ginidietrich @Kara I'm going to watch Tight Pants right now.
1 week, 2 days ago on Gin and Topics: I Love Jesus, but I Like to Drink a Little
@ginidietrich When I scratch Maddie's tummy in just the right spot, she kicks both legs and sticks her tongue out. It's super cute.
Oh great selection! I LOVE Silver's happy smile.
Hi Jessica, great post thank you! I was wondering if you could share style points for number 6. I need to do a clean up and not sure how to start. Personally, when I see people posting statuses like "I am cleaning up my friends list, be sure to kiss my a** if you want to stay friends" I often do them the favour of removing them first. I do not mind when people defriend me at all- your page, your feed- only allow the content you want to see. But, I know that some people do end up hurt if they are de-friended with no warning. Advice for me? Thanks!
2 weeks, 4 days ago on 8 Lessons I Have Learned From 8.5 Years On Facebook
WHOA. Ralph, this post is amazing. Big, giant brain crush on you right now! I actually made notes and took screencaps as I read this, just to be sure I was giving you all the feedback that came into my mind, and then I read this- "Everything sounds better in a collaborative atmosphere than it does in a cloud of mistrust." Here, Ralph, take this internet- you've won it. That is just GOLD.
My first wonderful sales manager taught me that I should monitor my internal relationships just as closely as my external. I love how you've "next stepped" that concept and shown that by improving internal relations, you improve external relationships. Period. And tossed some data around to support that claim.
I also really like how you've used one of my favourite sales techniques here, know it or not- the old "objections to opportunities" model. By asking the RIGHT questions, and more importantly, through following up on the feedback you are given, you can take a customer's honest objection and create an opportunity- to do better, to change, and most importantly to the customer- to truly listen.
This post has been saved for my future reference and I will share with my team. Thank you for this!
2 weeks, 5 days ago on Can quantitative data improve client relationships?
Excellent post Laura. My first sales manager instilled in me the need to treat my internal relationships with as much respect as my external. Thank you for this analysis! Sending to the boss man.
1 month, 1 week ago on How’s Your Internal Customer Service?
Excellent post! A dose of #PetroPower is just what we need to start 2014. You've coined what is clearly one of my new favourite sayings- "When in doubt, Google it out! " I don't make new years resolutions per se, but I pledge to use this phrase throughout 2014 and beyond.
I shall fail in 2014, no doubt about that. And I shall learn, and laugh, and fail some more. Thanks for this lady!
2 months ago on How to Fail at Writing a Post for the New Year
@lizreusswig Ahh see you've a much more well rounded profile than I. I don't even "get" a lot of visual art due to my weirdness. Beyond Group of Seven landscapes, I struggle to make meaning from abstract art.
3 months ago on An Emotional Case for Emoticons
@lizreusswig @RebeccaToddMy exact words (for the record)... "Dear
people over 13 that use emoticons- why? That's a serious question, no
snark intended. I really don't get it. We didn't grow up using that as a
method of communication. Are you visual learners? I scored a whopping
0% on the VARK, so admittedly visual representations of "feelings" mean
absolutely nothing to me. Love, RAT."
Ahhh Liz...firstly, I adore you, and thank you for the history on this post! But...you've quoted me inaccurately. At no point did I ever deign to tell others what they should or should not do. My actual quote was "dear people over 13 who use emoticons, why?". I did not at any point say that you shouldn't-I was really trying to figure out the process. As I wanted an adult perspective, I put an age to it. It was funny in the responses to see who read it the same way you did-that I was telling others what to do, or passing judgement. In truth, I was trying to figure it out. I do not take kindly to people telling me what to do, and I do not, then, tell others how they should live. I was simply trying to clarify why others used them, and to inform that in fact I make no meaning from them. Thanks for adding the converse perspective here!
It was actually a good thing...got sick early in the season and have been relatively healthy since!
3 months ago on Truth, Lies, and Facebook Memes
And then I got The Bubonic Plague.
Excellent post Ell Bee- thank you for being so brave! A few thoughts...You know I am with you on people saying nastiness then tossing on a semi-colon closed parenthesis like that makes any damn difference. If you are saying something nasty, then saying "just kidding", you are really kidding yourself- you've given birth to that negativity- at least have the proverbial sack to own it. Re your second "reveal"- My sister stopped her education at high school as well, and like you worked her ass off to be a super mum and directs a major company. Like her, I think you've taken the harder route to success, and that's nothing to be ashamed of! Believe me, I work in academia...I meet a lot of self-entitled know-nothing know-it-alls with 3 degrees who've never had to work in the same way. They do not have your work ethic, people smarts, or drive. You've chosen the harder path, the different path...but in no way an inferior path. I mean...you now have a job that many covet- one that you have earned and rock- and most people with a "formal" education can't say the same. Ell Bee, I adore you! xxoo
Thanks for this Joe! And I guess I need to do a shot because you said something was a hack. I really dig your idea of relaxing a bit on language. I tend to keep my emails to customers pretty casual (surprise, surprise). I've in fact run the data on a few iterations of my standard invite letter, and the one that actually got the best response rate was one with a little mistake in it- everyone wrote back to point that out, and I ended up with 27 meetings in one day. My customers are humans, and I try to stay as humanesque as I can when dealing with them. Brandeers? If it isn't a thing, it sure is now!
3 months, 1 week ago on Email Marketing is a Conversation
An excellent analysis, Martin. Points 3 and 5 really resonated with me. I'm fascinated with how social amplification works. And yeah...I've given up on feeling "ahead" or even "on top" of content. I read and absorb what I can, but also try and be minful about what I allow in to my brain pan. Thanks for this, and glad it isn't your last of the year!
3 months, 1 week ago on Six Digital Media and PR Lessons From 2013
Laura I love this! Both the way you set context, but also the list of immediate take-aways. We were meeting just as this was posted yesterday about how to reach more customers. Some of the tips and strategies that you presented here are things my team can implement immediately! I am sending to Boss Man and the team. Thank you so much for this dose of #PetroPower!
3 months, 1 week ago on Human Connection Creates Stronger Businesses
@Howie Goldfarb @RebeccaTodd @ginidietrich I want that app! On our first date, I made G laugh so hard everyone looked...and it became my new life goal to make her laugh as much as humanely possibly. Such a big sound from such a tiny person!
3 months, 1 week ago on The 82 Things I Love
@KateFinley @RebeccaTodd Exactly! My heart breaks for young women like Liz's daughter...knowing that these people will not shape your future is so much easier to see in hindsight. I love your point about "closed networks". That's a really great way to sum them up. As I am from a small town, some of those people are still in those same small closed networks. I certainly hope they are happy, but I also know that's not the life for me!
3 months, 1 week ago on What Junior High Taught Me About Networking …
@ginidietrich @RebeccaTodd You both are!