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This is a cheap shot. The company is in Minnesota. 2010 was 4 years ago. Move on.
1 month ago on Startups Anonymous: “The Rise of the Rest,” and why Steve Case may owe Minnesota startups an apology
I don't know about the analysis here. Even in SF, I rarely get Uber drivers who also use Lyft. Most people I know have picked there provider and would never use the other (mostly Uber). Uber's liquidity advantage should not be understated.
Regarding AirBnB's competitors: HomeAway/VRBO, Craigslist and the hotel industry. Not exactly a competition-free industry.
1 month, 2 weeks ago on Peter Thiel on why Airbnb should be valued way higher than Uber… and why it’s not
Just when you thought Carr couldn't get any more inane...
2 months, 1 week ago on Morin goes back on transparency pledge, refuses to confirm or deny report that Apple is buying Path
Don't forget that Dave actually worked at Apple previously.
Would be neat if they were interested in Path's TalkTo. Texting businesses seems long overdue.
2 months, 1 week ago on Source: Apple set to acquire Path in an attempt to bolster iOS social cred
Facebook would be much more impressive to me if it could figure out how to roll out a popular new service.
2 months, 2 weeks ago on Facebook’s Snapchat clone Slingshot is more proof the company’s better at buying things than building them
Short trips are in fact more profitable because of the fixed component of the fee.
2 months, 2 weeks ago on Uber continues to screw its “partners,” now by forcing Uber Black drivers to accept UberX fares
All of Yelp's sales calls are taped so Yelp has an easy time demonstrating that the litigants are full of crap. You can pay to have a review pinned to the top which "pushes down negative reviews". That's all. Business should spend more time delighting customers.
2 months, 2 weeks ago on Yelp’s extortion charges have been dropped — but that doesn’t mean the company’s innocent
We know you don't employ copywriters but "full or it"? Really?
3 months, 1 week ago on What Facebook’s Messenger debacle says about the company… both the brilliant and the terrible
Maybe their system is so good it spots fakes?
3 months, 2 weeks ago on Fortune confirms that Secret’s anti-bullying system doesn’t work
@jsteinbeck I have a higher expectation of PG. The defense of "he just posted links" makes no sense. He's obviously making a point.
3 months, 2 weeks ago on Graham and Suster square off over Gaza as tech industry starts paying attention to the real world
Suster is spot on. Paul Graham's position is startling. Have to be pretty naive to think Graham's tweets lack meaning.
Why isn't text messaging the answer for all of this? People don't want to give out their phone numbers? How about Whatsapp, then? I can understand the appeal/advantage of limitations, but, binary?
4 months ago on Betaworks invests in Yo, the punchline that grew up
Coinbase founder is ex-AirBnB after all.
5 months ago on Coinbase’s decision to endorse a third-party app by the same name is bafflingly irresponsible
Wouldn't June be about as quickly as an IPO could occur following a March 24 S-1?
6 months, 3 weeks ago on Aaron Levie’s run of bad timing may ultimately cost Box its IPO moment
How do you know Amazon will be paying much (or anything at all) for the sliver of data use it intends to make available to Prime customers (aka, the best, large aggregation of consumers on the planet)?
7 months ago on If the latest reports are true, Amazon’s smartphone ambitions make even less sense
The outcome is going to be wharehouse placement closer to customers and in the Bay Area, for example, we will likely start seeing much faster delivery speeds, probably same day.
7 months ago on If online sales taxes reduce Amazon sales then why does Amazon support online sales taxes?
Sounds like a chargeback, not a refund, and yes, intermediaries like Indiegogo can and should take them seriously.
7 months, 1 week ago on Indiegogo moves on from Healbe PR disaster by locking a woman out of her account when she asked for a refund
Despite that I find Uber's surge pricing obnoxious, I find it hard to get too excited about Lyft's surge pricing considering that it tops out at 50% (vs Uber's 800%) and the overage goes to the driver.
9 months, 1 week ago on Dear Lyft: I’ve found someone else. I just couldn’t handle surge pricing
All I remember is Netflix dragging its feet on streaming and then getting rid of DVDs too early.
9 months, 3 weeks ago on Netflix and the self-inflicted demise of major media
Comments like this don't really help: "[W]e don’t have relevance to SF County so the city of San Francisco should have no right to regulate us.”
10 months ago on The boy who cried wolf: San Francisco is (still) suing FlightCar for preposterous reasons
Sirota is wrong that "every other industrialized country has" single payer systems. Only Canada, the UK & Australia do and those systems offer little to recommend. Much better models can be seen in Switzerland, France, Japan, Sweden and Singapore, all of whom have 1) more coverage, 2) lower costs and 3) better outcomes than the US.
Single-payer is virtually guaranteed to lead to mediocrity which I don't think the US should aspire for. Please note that I believe the current US system is worse than mediocre for the majority. But free market incentives are necessary to remain the leader in medical innovation.
10 months, 1 week ago on The inside story of how Obamacare became an insurance-industry bailout
@Brandoe Being miffed at paying $45 for an ambulance ride and an overnight stay in a hospital is completely moronic. Do you have no decency?
@CJKo Non-single payer systems like Sweden, France, Japan and Switzerland are better.
I should have detailed out that I think the current US system is the worst because while it is the best on the margins, it fails the majority.
Single-payer systems aspire to be mediocre and I don't think Americans should accept that. Some free-market incentives are required to support the innovation that the US currently drives. The US was founded on freedom and limited government and it has served us well. We should continue on that tradition in this case.
Only Canada and the UK systems are single payer and they are among the most dismal of developed countries (along with the US). Single-payer has no place in the US, imo.
The Apple TV remote is **MUCH** easier to use than the iPhone remote. The iPhone remote would be much better if the whole Apple TV interface was simulated in the iPhone. Just using airplay gives some approximation but only works on you're own library, not Netflix, etc.
11 months ago on Are smartphones the best remote controls?
@Joe Emenaker @pbreit I would slow down the price dynamism, rarely if ever go above 3x or 4x and stop responding in such a tone-deaf manner.
Don't forget that the incentives go both ways: drivers are already banding together to stay home and trigger surge pricing. Uber is training them to do that and trying to train consumers to appreciate that. They got you.
11 months, 1 week ago on The problem with Uber’s surge pricing isn’t the money. It’s an increasing lack of trust
@Joe Emenaker @pbreit @ken_hirsh My primary contention is that consumers don't like such rapidly moving prices. We'll see if Uber can overcome that inclination.
But it is absolutely appropriate to complain. Reducing everything to take it or leave it is silly.
@Joe Emenaker Everyone here understands supply and demand perfectly. You apparently don't understand that business rarely price perfectly because consumers hate it. Uber is singularly to blame for any customer alienation from its practices. And people should absolutely speak out against it. Saying the only solution is to just not use Uber is completely stupid.
@ken_hirsh Gouging is so unpopular amongst the public that it has been made illegal in some situations. Everyon here understands supply and demand. Everyone here understands that if you don't like it, you don't have to use it. The point is that Uber's excessive and unpredictable price increases (ie, 5-8x) could alienate customers and Travis' responses have been distinctly tone-deaf.
@blcartwright I think we all know that. It's just annoying that you have to ditch a good service just because their founder's pricing philosophy is customer-hostile.
@platypusrex256 @pbreit No they aren't. Sports teams and concert promoters outsource supply/demand matching to secondary market so they don't look like the bad guys.
We shouldn't have to wait for things to stabilize. Uber should be smarter about pricing so it doesn't alienate early adopters (like me and Sarah).
@hatchedit But in the real world, prices are not always or even usually set where supply=demand. Concert and sporting tickets are the most obvious examples. Artists and teams know they would look like a-holes if they went with perfectly priced tickets.
@platypusrex256 @pbreit Right, but I'm wondering/hoping that his arrogance on Uber's obviously customer-hostile actions will come back to bite him in the behind.
Entertainment and sports tickets could easily be priced by supply/demand but they aren't because artists and teams know they'd look like a-holes. Travis doesn't care and we'll see if it ends up being a problem for Uber.
Travis misses that most consumers don't want perfect supply & demand and pricing to match. Consumers want prices to move more slowly so they're predictable, even avowed free market consumers. Uber's pricing is customer-hostile no matter how many times Travis claims he's just trying to get more [rich] people rides. But I suspect the only way to combat Travis' blind spot is to compete. So let's hope there's solid competition and that it can clearly reveal Uber's mistaken pricing theories.
Pretty good and thoughtful post. It's unfortunate although sort of understandable that Henry evokes such consternation and he's a pretty easy target. I was hoping you'd come down a little more strongly that Henry is one of the sharper business/tech writers right now. Most of his off-beat stuff does resonate, I believe.
1 year ago on Why do people hate Henry Blodget?
This is all swell but without the heavily marketed blockbuster in the first place, people would have a much harder time figuring out what they want to watch. The shared experience is extremely important in the development of must-watch content. That doesn't happen on Netflix (save HOC) or Amazon Prime.
1 year, 4 months ago on The end of the Hollywood blockbuster
Is that THE Lanny Davis?
1 year, 4 months ago on How we’ve responded to BeachMint’s most recent demands
@yrral86 Maybe you've found the one legal use case. But I'm not convinced a) you can't use PayPal for this or b) you're avoiding a 3% haircut with Bitcoin. The volatility of Bitcoin costs way more than 3%.
1 year, 6 months ago on A bitcoin bubble could be good for everyone
@yrral86 could whoever have paid you paid with a no-cost PayPal payment (very easy to do in many countries) or with some other cost-free payment method? Do you suspect the items you purchase had inflated prices to account for Bitcoin volatility?
@gacbmmml Could you not purchase these things with other payment methods? What is the benefit of using Bitcoin for these purchases?
@yrral86 and you would not have been able to purchase any of those things (for the same price or less) without Bitcoin?
Bitcoin is interesting from an intellectual standpoint but almost entirely void of any real world applications.
The new YouTube app is also bad. My 2 year-old was a wiz on the old app but can't even begin to use the new one.
1 year, 11 months ago on Please get your HTML5 out of my native apps
Look for Twist to make that happen.
2 years ago on Ravikant: Every commercial vehicle should be Uber-ized
These numbers don't add up at all. Far fewer than 30% will do what it takes to get the match difference. The article notes that 75% of Best Buy's items already cost less (would need to know which bucket the top sellers fall into)(maybe Best Buy will *raise* prices on those items?). Then, the overage amount would need to be something like 25% for your math to work. I'd be surprised if it "costs" Best Buy more than $100 million and probably much less than that.
2 years ago on Best Buy’s Amazon price match is a $400M all-in bet it can’t win
Good post. That's all.
2 years, 1 month ago on Why failure matters
Business Insider seems to be getting played by whoever is telling them Mayer wasn't pressured into the dispersement.
2 years, 2 months ago on Why Yahoo Is Screwed after the Alibaba Deal
I really want to like Zendesk but it has some alarming deficiencies. For example, there's no way to log phone calls or originate outbound messages to customers, things customer support organizations do all the time. It's OK for simple inbound ticket handling but a non-starter as even a simple CRM.
2 years, 3 months ago on Zendesk Wants to Be Everywhere Customer Interactions Happen
Is this like Stitch Labs but considerably more expensive?
2 years, 3 months ago on New Lettuce Order Management Platform Is as Beautiful as it Is Powerful
@coasttech Oddpost went to Yahoo.
2 years, 4 months ago on Why Google’s Sparrow Acquisition Just Ruined My Morning