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You. Are. Awesome. #thatsall :-)
6 days, 21 hours ago on Truth, Lies, and Facebook Memes
@JRHalloran Thanks @JRHalloran! Always good to run "fire drills" as well to make sure that the plan is still working!
4 weeks ago on Crisis Management: Plan for the Worst
@belllindsay ha...then you end up scrambling and make the front page of reddit :-0
1 month ago on Crisis Management: Plan for the Worst
@yvettepistorio never underestimate the power of a good debrief of the situation...it's amazing what can happen when you become a self-reflective practitioner!
@ginidietrich That's a whole other post about admitting when you're wrong! Absolutely! And definitely not in a copy and paste way but a way that builds relationships (i.e. personalized, understanding the actual problem, etc.)
@biggreenpen I don't think your organization is alone in that! For some leaders their minds can be put at ease if they have a plan put in place before venturing into the social media waters.
Couldn't agree more with the monitoring! The quicker you notice it the quicker you can respond and handle the situation and nip it in the butt! :-)
@belllindsay hopefully it was around the positive gut instincts feeling!! :-)
6 months, 1 week ago on I’m OK, You’re OK: Social Friendship and Gut Instincts
Amazing how well our instincts can be sharpened isn't it? It was great seeing you this weekend and FINALLY having a chance to chat in person!
@Amanda Bucklow That would be great to see! I know I have one of those as well :-) Would be interesting to see if there was a link between mediation style and type of music genre.
6 months, 2 weeks ago on Music for Mediators
Definitely need a celebration song...or some Def Leppard like this http://www.youtube.com/watch?v=0UIB9Y4OFPs :-)
@those2girls Congrats @those2girls ! You won the book! I'll drop it to you shortly!
10 months, 3 weeks ago on C.C. Chapman’s Amazing Things Will Happen
@jacobvar it's amazing how we hear things that we tend to tune out if we write it off as "same old, same old." Thanks @jacobvar
10 months, 3 weeks ago on Listen Like It’s Your First Time
That's great Jon! I just finished the first part of my ecourse as well...and finishing it will be amazing! Looking forward to digesting your finished product!
10 months, 4 weeks ago on C.C. Chapman’s Amazing Things Will Happen
@belllindsay my pleasure! I'll put it on your tab :-)
10 months, 4 weeks ago on Five Simple Steps to a Classic PR Disaster
This is a great breakdown Lindsay! It's amazing what could happen if people actually preplanned stuff and took a second to think...."What could possibly go wrong?" I think if they stopped to think about it for a second they likely wouldn't have gone about it the way they did...or hopefully at least did a little more research :)
@ginidietrich nope...they are broilers...so they are grown for their meat...so we do get some good chicken, just not their eggs :)
11 months ago on No Such Thing As Negative Publicity?
@ginidietrich consistency is key isn't it :-) Good thing you don't have a false persona...that would have sucked...haha
I don't, but members of my family do...I just help out where I can with it :)
@ginidietrich Hey Gini, you definitely didn't miss it, I recently combined two sites into this one and imported some of the content from those sites, but for some reason the comments didn't migrate with them from this site :( (but you did actually respond to this before (http://socialmedi8r.com/no-such-thing-as-negative-publicity/)...it's kind of like a weird deja vu right?
It is incredible how building a strong and conflict resilient community can be both defensive and forgiving though! And as creepy as it was I actually remember that day because I was at the conference that you were presenting at I believe
P.S. My father-in-law's a chicken farmer and my dad use to grow chickens....so yes...I have literally seen shit hit the fan :-)
@belllindsay a great example of this is actually happening right now, you can see the facebook page here https://www.facebook.com/OurVoiceOurHamilton and some of the news coverage here http://www.cbc.ca/hamilton/news/story/2013/01/08/hamilton-dialogue-partners-responds.html
Thought you might enjoy :)
11 months ago on The Future of PR: Beyond Media Relations
@belllindsay even more so, the brands that have worked hard at humanizing and perfecting their brand's voice are ruining their online communities when conflict hits and they revert to "press release mode." It's quite fascinating actually