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@Futur1st @bmcusick I have to disagree with Futur1st. My perceptions may be colored by the fact that I've done technical support in one capacity or another for home phone, cell phone, internet, and PC support. I'd say Adams' Iron Law of Technology (The major difference between a thing that might go wrong and a thing that cannot possibly go wrong is that when a thing that cannot possibly go wrong goes wrong it usually turns out to be impossible to get at or repair) is the major issue at hand. While things are easier to use than they ever have been, they're also more difficult to repair, and you can't just hire a seventeen-year-old off the street for nine bucks an hour who's going to be as good as a self-employed tech who charges over fifty.
2 years, 6 months ago on RIP In-Home Tech Support, Long Live Apple
I remember the Gerald Perry one. My dad was taking me to the game and I was all excited to see Nolan Ryan pitch in person. And, of course, we were late, so I heard it on the radio.
3 years, 3 months ago on A Grand Old Time