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Barry (FeldmanCreative) reminded me of another...I really liked the way Zappos handled their 'shit products' recently! I also like the way each operator signs in and out, in their own unique way, on Twitter. ....This plays into my craving for keeping it real and being genuine (H2H) as well as #TheLostArtOfCustomerService. :)
1 week, 1 day ago on The Part Where Erika Interviews Gary Vaynerchuk — and you can WIN his new book!
Kudos - uh, I mean, Fuck yeah! I think a lot of (big?) brands miss the mark or put out a lot of what they think we want to hear but I respect real and genuine, always (even if I don't love every aspect of it). I'm a firm believer in the lost art of customer service, but the words 'customer' and 'service' have really become buzz words. My expectations are through the roof also - largely in part because I would be willing to go that far. I LOVE the H2H factor and cannot wait to see those three letters trending on Twitter! At the risk of sounding like a suck-up, you, Erika N, and Gary V truly are favorites for me. I am so drawn to your direct approaches! Your honesty and frankness are completely refreshing to me! The proof is in the pudding and you two are proof - no lip service! You are my heroes!
1 week, 2 days ago on The Part Where Erika Interviews Gary Vaynerchuk — and you can WIN his new book!
Goosebumps and a couple of tears here. Thank you ladies!
2 weeks, 6 days ago on “Grandma Had the TV On and Was Quietly Crying”
I've been struggling for 39 years to be brave too. How amazing and humbling to be reminded that Mother Nature does it every day. If Mother Nature can trust, maybe I (we?) can too? I wish happiness and a beautiful, brave weekend to you, Erika, and to each reader today!
4 months, 3 weeks ago on Because You Need to See This Today
I was so excited to come across this article but now feel so stupid (and confused).
It's been my experience that feeding high quality dog food has actually been far less expensive than one assumes and in some cases perhaps even cheaper than the cheap stuff. (I was hoping this article might confirm or at least add insight to this.:) I've never come close to needing to feed a dog the "recommended serving sizes" on the bags; it's always been much less (especially) with the high quality foods. The proof is in the pudding too: Their activity level and coats SHOW a healthy dog!
1 year, 4 months ago on Dog Food Comparison: Cheap Verses Expensive
As a midwestern also, I'd encourage you to try grass fed beef here, if I may. It's delicious and so fresh! It's been my experience that, like the corn & antibiotic fed beef that I grew up on, it too will taste bad, funny, not good, etc. when it's going or gone bad. I'm in the Twin Cities and in this area, I'd recommend Thousand Hills Cattle Company and their ground beef especially! I've never gone wrong with Laura's Lean Beef Ribeye's from SuperTarget of all places either! In both cases, I've always received glowing compliments when sharing Laura's Ribeyes or THCC ground beef with others too! But I will say, the few times I've had THCC in restaurants it has not been good. I've purchased THCC enough to know that is a reflection on the restaurants and not the THCC ground beef. It is stellar. Hope you try some grass fed beef here in the states, Carol - and please let us know what you think!
1 year, 4 months ago on How to Get a Free Lunch
Gini, you could be describing my younger days too! Ugh. :D
It's no secret, I'm an Erika-fan. (I don't mind the cursing and confess to indulge myself - sometimes, I find, there's just no other word like the f-bomb.:) I downloaded the Kindle App for my (newish:) smartphone so I could buy and read the Power of UnPopular. Sadly, I'm a slow reader but so far am LOVING the book and even find it to be a quick read! After reading your review, Gini, I look forward to finishing it all the more! Thanks ladies for being terrific inspirations!
1 year, 8 months ago on Book Review: The Power of Unpopular
I've never read you before but "overheard" a little conversation about you/this blog post over on Twitter. There's nothing more refreshing to me than a person, male or female, swearing or not, who's being real, genuine, and HONEST. (Hell yeah:) (BTW, in my "humble" opinion: Liz Strauss spends too much time trying to sell her book(s? I forget now.) on Twitter and not enough time engaging or being real for my preference.) I believe firmly that when we're being real, whatever we're selling, sells [often fabulously] on its own.)
Thanks for letting me and many other great women share our voices and colorful language here today!
1 year, 10 months ago on #womenwednesday The Cussing Game