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naturallynerded Fantastic idea. I'll keep that in mind for my next date. Perhaps I'll find a coupon for the dollar menu as well.
2 years, 2 months ago on Surge Pricing Followup
theDing +1 on both points:
1.) Many people are not using twitter and do not follow your blogs. This leaves the e-mail and the notification at the time of booking. Both of which were vague about the $ amount implications of the surge.
2.) I agree with Travis' point on every industry using Surge Pricing... but *every-single-one* of them gives you the price upfront. There is no sticker shock after the fact. Does the club charge you cover on the way out? Do airlines board you and then charge you when you de-plane? Do hotels charge you an unknown amount when you check out? No. Even when buying roses on valentine's day, you know what the flowers cost in dollars, and you decide whether you want to buy them. If they all said "roses will cost 3x more on valentines day", I'd cross shop to see whose base price was the cheapest, because ultimately it's the dollar amount that matters.
Still, appreciate the fact that you're trying to make good with customers. I like what you're doing with Uber, and it's about time that there was an efficient re-invention of the local ground transportation market. Please don't do it in a sketchy manner. People are willing to pay - just find those people. Don't trick people who normally wouldn't pay into paying.