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@JoeCardillo Thanks so much Joe. I appreciate your taking the time to read and comment. And yes, I fully agree that companies can go a long way with mining their sucesses to help create content. Thanks again!
2 years ago on Lessons from LEGO: Becoming a Social Company
@aimeelwest @yvettepistorio Woah! Love that you upped the ante by bringing Skype into the picture. I think we're onto something (or could be Google Hangouts). I'm kinda thinkin' we need to do this. :)
@aimeelwest Haha! Okay, we need to call a "Lego Day!" Thanks Aimee!
@bdorman264 Thank you Bill for your kind words. And isn't great when a great brand gets properly rewarded? Thank you again!
@belllindsay Thank you so much Lindsay for taking the time to read and comment!
@ginidietrich Thank you Gini for reading and commenting! Such a great point! That "Death Star" did wonders to lighten the often heavy perception of the government. Here's a link: https://petitions.whitehouse.gov/response/isnt-petition-response-youre-looking. And I fully agree. In this increasingly digital age, companies that thrive will have figured out how to let their employees be fully human. Thank you again!
@Geoff Reiner Ha! Great comment Geoff! And spot on about the behavioural foundation of core values. Here's a question for you: Do you see that happening in training? Or does that even begin at recruiting? I also love that this is a bit of a Lego Love in! Thanks again for reading!
@rosemaryoneill Thank you Rosemary. What a wonderful story. Shows you that great customer experience is as much, or perhaps more, about company culture than it is about policies and procedures. Thank you again!