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1 year, 6 months ago on In the Trenches: A Big-Company Structure for a Small Business
The E-Myth Revisted (http://www.amazon.com/s/ref=nb_sb_ss_c_0_13?url=search-alias%3Dstripbooks&field-keywords=the+e-myth+revisited&sprefix=the+e-myth+re%2Caps%2C1171) addresses these very issues about how to plan for growth. The author stresses the importance of fore-planning all the functions/roles that need to be filled. That way, as the company grows, people can be slotted into the pre-defined positions. Of course, the dilemma many small companies face is setting aside the much-needed planning time vs. reacting as the need arises.