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@David Drake So do you think that in order:"if one wishes to establish expertise credentials, it is required to be an expert on key words and hashtags?" I am just asking for clarification...if that is the case then I would have to ask an expert in what.?
9 months, 3 weeks ago on Conversation @ http://www.entrepreneur.com/article/228599
Great insights as always! Hope things are well Stephen!
10 months ago on Conversation @ http://www.entrepreneur.com/article/228599
@mitchjackson @garyvee Happy it led me to a great resource: your site! Have a great evening and say hi to O.C. for me...H.B. is my old stomping grounds. Nice interview!
1 year, 5 months ago on Live Interview with Gary Vaynerchuk
Nice interview...as usual @garyvee does not talk in ambiguous terms but in practical terms...provides great examples! Good stuff!
@priscillascala Feeling it! Thanks for +Kred in Social Media Priscilla! It was such a thrill to me to be able to ask a question of the head hochos @kred on a conference call before the invites were confirmed. There were so many big s.m. players on the conference call and @kred listened and answered my question so sincerely. You folks are awesome!
2 years, 5 months ago on Show Your Love With +Kred (and Klout, too)
You folks are geniuses and really set the bar for customer service...in the last two days I sent two inquiries and could not get over that I got a personable reply within minutes! It is truly amazing to me considering the amount of data you consolidate! Big Fan here!
Very interesting post!
An airline related side note: One of the best social media management companies that I have come across manages a total of seven accounts for their client - SSP Catering at Sydney International Airport.. You can see a couple of examples of how they (http://mightymediagroup.com.au/) humanize their client's brand via: @jenfreshonthego @itachosyd . They have a great CEO, Stephanie Rodriguez, @DigitalGodess whose team is so creative!
Always love making time to catch up and read your posts! Have a great week!
2 years, 6 months ago on Creative way to automate your twitter account for success
@JayBaer@techguerilla@techguerilla Mr. Baer, really appreciate your insight regarding your own strengths and opportunities. All great leaders know what their strengths are and understand what they need to do in order to compensate if necessary!
I could not agree more with your post! Anyone who has worked with the different functional areas (eg. Marketing, Finance, Ops, etc.) understands that at a basic level they operate very differently and many times unfortunately have different agendas.
Whether "Your PR Firm Should be Your Social Media Advisor" seems most dependent on the outcome desired by leadership. Love the way you articulate your points!
2 years, 7 months ago on Should Your PR Firm Be Your Social Business Advisor
What a beautiful story and analogy to how social media can be utilized by businesses! Big Fan of your posts!
2 years, 7 months ago on Social Business Is About Actions Not Words
Nice...love the comment about altruistic behavior! Love Kred and sense it is going to create a online cultural shift as the momentum continues for you folks! Have a blessed weekend!
2 years, 7 months ago on Kred Wishes Launch Event and Holiday Party
Love this post! I believe the above applies to organizations that have a desire and a commitment to be great only! All others fall into the category of your 10/11/11 post: "70% of Companies ignore Customer Complaints on Twitter" - another informative post! Love your analogies!
2 years, 7 months ago on Why Social Media Has Ruined Your Advantage
1.Recognize them by name in the offline and online worlds.
2.Focus on treating their children like kings when they visit your business.
Happy I came across your site...going to RSS. Have a great week!
2 years, 7 months ago on 33 ways to reward your customers
Interesting @KratzPr!...This is the first time that I have read a post from someone within the world of social media that seems to acknowledge how the rest of the world is not involved in Social Media full time. Have felt in some ways that I was the last of the dinosaurs to hop on to more consistently engage in social media. To my surprise there are more young people that I keep comin across in my work that are not either engaged and/or utilizing it is a frequently as I projected. Enjoyed reading your suggested tactics to understanding how the mainstream is utilizing social media.
2 years, 9 months ago on Social Media Lessons From the Offline Real World
Yes, to your first question. Seems if I cared to…I would ask a question or two… this would provide cues to indicate the level of “Giveth Togetus.” It is already evident to a certain degree right? For example, reading a DM for a special offer one minute after I follow someone on twitter? Hello, you have not even bought me a drink yet? Do you think there is a “social online” skill set that can provide you any insight to how much someone exhibits their Giveth Togetus gene?
Your second question: “Does everyone seem a little rosier here in the online world?” Not everyone for sure. To dispel that belief, I suggest to anyone click on Twitter’s trending hashtag late at night and you will discover a whole world of tweets that make Dog from “the Bounty Hunter” squirm and make you feel like you need to repent at church asap. Wow...talk about culture shock. Other more civilized conversations that are not rosy but informative I see in the Techcrunch comments…very direct feedback which I love.
Just like the offline world, there are certain behaviors that get rewarded and others that get penalized within context of that community. Right? Not looking for a rosy answer.
2 years, 9 months ago on The Myth of Give To Get
Love this: Givus Togetus...ha, ha. In my offline world it is very easy to intuitively recognize someone is operating with Givus Togetus because of the volume of ppl I have experienced by this stage of my life. Finding the case to be the same online: the greater volume of people I get exposed to online the quicker my Givus Togetus Attenas go up. With all that said, I am ok with folks playing in the Givus Togetus game as long as I am aware that is the context I am conversing with them....if the relationship is a one sided Givus Togetus experience for to long I will be doing like Taco Bell....Running to the Border.
Just out of interest and trying to understand (how am I doing @azmomofmanyhats ?)...can you define: "best friend" for us. Seriously, curious what that means exactly from your perspective.
2 years, 10 months ago on 12 Most Valuable Things to Know About A Woman If You Want To Get Lucky!
Love your sentence from above: "Ask yourself: What’s the value to the customer."
Nice blog...happy I found it!
2 years, 11 months ago on Is your promotional prize enough to get the job done?
Nice article! Love your wall art as well on your site!
2 years, 11 months ago on Before They Walk in the Door: The Importance of Interior and Exterior Photography