I'm CEO @MarketMeSuite, the end to end social marketing solution. The new Social Inbox is where it's at, and you can use it free!
@Wunderlific Thanks for commenting!
1 year, 1 month ago on Want to take your social marketing to the next level? Start a blog!
@ADemme @KenMueller Dave wishes he didn't have a dave either -- but soon he will be a pro!
1 year, 8 months ago on Small Businesses Have a Unique Opportunity in Social Media
@ADemme Hi! I would put Follow us on Twitter @your handle and be sure to like our facebook page... link. That usually isn't too much to ask. You can even say, if you comment or tweet me I'll message you with a discount for your next order :) (that gets people to actually take action)
@jan de graaf Hi there! if you launch inbox.marketmesuite.com there is a "feedback and support button" on the bottom right. To get you to the right person that's the best way to be put in touch with the right person, but from a top level, you can absolutely do that with MarketMeSuite -- we'd have to talk to you about custom pricing so please drop us a message and we'll get back to you right away :)
1 year, 9 months ago on How to Add Facebook Fan Pages
@MistressDidi Hi Mistress, you can upload whatever you wish. We encourage you to be as unique as you can and we don't offer any way to automatically recur posts, but the CSV is your own. You can choose if it goes to one account or multiple accounts. If you have any questions please be sure to drop us a line by clicking on the feedback button inside the application (bottom right).
1 year, 9 months ago on How to Schedule Messages in Bulk
@qfishchitown any link on twitter will automatically get shortened with t.co
@ScottDavignon Hi Scott, could you drop us a ticket inside of inbox (support button bottom right) and we can figure this out with you. We will surely get to the bottom of it :)
@ginidietrich and LOL at "flea on their dog."
1 year, 10 months ago on Small Businesses Have a Unique Opportunity in Social Media
@ginidietrich Thanks Gini for working with Lisa to get this published. I have a lot to say about the SMB and social marketing so expect more soon. And, missy, I still need to pick your brain on your thoughts on Inbox.marketmesuite.com -- we've come a long way :)
@KenMueller Thanks Ken. My Dave is my own personal project so I hope that he is as good as your dave soon!
@barrettrossie Thanks Barrett glad you liked it!
@Richmorrison78 Thanks so much for commenting and I'm glad you liked it!
@tonygreene113 Make sure you are using http://inbox.marketmesuite.com - -sounds like you are on an old version.
1 year, 12 months ago on MarketMeSuite Adding Google Plus Integration?
Hi Rio! Thanks so much for your kind words about MarketMeSuite. Reading posts like this makes it all worth it!
~Tammy, CEO @marketmesuite
1 year, 12 months ago on MarketMe Suite: The Nimbus 2000 of Mobile Social Marketing Platforms
@shelhorowitz Thanks for commenting. We'd like to see them open it up sooner and are inclined to agree there would be more action if they did :)
2 years ago on MarketMeSuite Adding Google Plus Integration?
@Stephen_Newdell the link above works fine now :)
2 years ago on Calling MarketMeSuite Trainers and Strategic Partners!
@mynetsohbet no limits on tweets or posts per day :)
2 years ago on MarketMeSuite App System Requirements
@Social media consultant No limitations per day. We charge on the amount of profiles you connect to the account. Drop us a line at email@example.com if you have any questions and we'd love to have you join us :)
@tracey14 So glad you like it!
2 years ago on MissionSmallBusiness.com: Vote For MarketMeSuite!
@wmwebdes Hi there, it's something we're looking into but hasn't been voted that highly yet but we know you want it! It's a balancing act making sure things all work in the interface but always looking to improve :)
2 years, 1 month ago on People Don't Just Try MarketMeSuite, They Use It
@Nik Lemmens Sure, what you're looking for is Realtime Search and Reply Macros. All user controlled and you can really find some fantastic leads. Have a look at http://support.marketmesuite.com -- we have a full (new!) tutorial :) Let us know if you have any questions @MarketMeHelp !
2 years, 1 month ago on How To: Use MarketMeSuite's Keyword Following
@SEO in Chennai Thanks! Glad you like it :)
2 years, 1 month ago on Fan Page Management Even Easier In The Social Inbox
@veeco We will be keeping this pricing for a while - and it's good for a whole year anyway. Let us know if you have any questions @MarketMeHelp :)
2 years, 1 month ago on Special MarketMeSuite Beta Pricing: Lock In Savings For A Whole Year
@wmwebdes Hi there, we hear you. Making interface adjustments is something we're looking into. I see you added it to our voting forum which is great. If anyone else feels strongly about it please vote it and we'll look at getting it on the roadmap :) http://vote.marketmesuite.com/forums/125273-feedback/suggestions/2773324-how-about-a-choice-of-icon-size-small-medium-and
2 years, 2 months ago on [Video] How To Use Smart Inboxes On MarketMeSuite
@Above Ground Pools Yes, multiple profiles and team members :)
2 years, 3 months ago on MarketMeSuite App System Requirements
@veeco glad you like it!
2 years, 3 months ago on Fan Page Management Even Easier In The Social Inbox
@Tumblr Tricks This is definitely not a spamming app. This is an old page though. Go to http://inbox.marketmesuite.com to get our newest :)
We've already spoken on twitter, but just to make sure we comment here too, we never meant any offense by it and are very sorry if it came across in any offensive way. I will be looking at the wording, and I look forward to your feedback on http://inbox.marketmesuite.com soon as we discussed on Twitter and email :)
~Tammy, CEO @MarketMeSuite
2 years, 3 months ago on Email From MarketMeSuite
@veeco It's likely this would be the case, but for the time being we're committing to a full year :)
2 years, 4 months ago on Affordable Upgrades With The New MarketMeSuite
@Albertini Very good point. We are working to improve the whole flow so you understand every part of the app. For example, archive means how far back you can search a message (like in email).
Let me know if you have any questions!
@wmwebdes and i do sleep occasionally ;)
2 years, 4 months ago on The New MarketMeSuite Video: A Social Inbox
@wmwebdes Glad it worked for you this time! Still in beta, but very usable. We have thousands of our users already on it, and all new users are only seeing the Social Inbox. I'd love for you to come and try it :)
@wmwebdes i'm not sure what happened when you were watching but it definitely finishes... it ends with "your end to end social marketing solution" and the music fades... curious where it ended for you?
@wmwebdes you should make the switch to the new Social Inbox. We have a lot on there now, and a lot coming, but it's a huge focus for us in terms of innovation, and I promise it will revolutionize your workflow! (it has done for ours!)
2 years, 5 months ago on #MMSBeta Social Inbox Update, Analytics and more!
@wmwebdes Hi there! It's not limited to 3 DMs, it's just that it only pulled in 3 DMs in the last 48 hours. It's unlimited in amount of messages, the only limit is on time back you can search and pull in. So, on free, you'll have a rolling 48 hours of data to view, flag, search, mark as leads, etc.
Thanks for your comment about the avatars, they get bigger when you select the message, but will definitely pass the feedback to the the dev team.
Let me know if you have any questions :)
2 years, 5 months ago on Don't Worry CoTweeters, We've Got You Covered
@vaclavdemling Yes! You can flag a message. For example, on our team I'm blue, Nikki is yellow, etc. Flagging can be used to assign, or just to flag for those who don't have team members. You can also see which team member replies to each message that comes through the inbox (their gravatar will appear when you select the message :)) Let us know if you have any questions @marketmehelp
@waffchicago Hi there, Thanks for reminding me, I had a couple of older orgs on this page I just removed, that were outdated (that one was from 2010 and the site no longer works). We try not to pass judgement on the orgs who use MarketMeSuite, as long as they are not for profit, we'll review and put them on the list. We have our own political views, of course, but we try to be objective. Social marketing crosses into all areas, and often is on both sides of issues. I'd love to add your page to this list. Tweet me the details @tammykfennell :)
2 years, 5 months ago on Charities using MarketMeSuite
@WendyMerritt Hi Wendy, you can definitely preview and use it! Just go to http://inbox.marketmesuite.com and use your MMS details to log in. Also please watch this:
2 years, 5 months ago on Affordable Upgrades With The New MarketMeSuite
@Iseniorcitizens Glad you found it helpful!
2 years, 5 months ago on 5 Ways To Rock Social Content Curation
Thanks for publishing my article! I hope people like it :)
-Tammy, CEO @marketmesuite
@pactree Hi! Working on more videos soon! Data is basically how many message we pull in. For free we go back 24 hours, so if you check everyday you'll catch most, but if you miss a day you could miss certain messages. Also, the ability to search back through your inbox as well, similar to email, so if you remember a bit of a post you can go back and find it again, but the "data" is how far back you can go. Social profiles are Twitter, Facebook, linkedin accounts. Will be showing more about analytics when it is deployed to the beta :)
@chriswagoner1 Hi Chris! It will be on v4 (inbox.marketmesuite.com) in a week or so - we are in the process of rolling everything into v4! (Don't get too cozy on v3 b/c v4 has way more to offer!)
2 years, 6 months ago on How To: Use Google Calendar To Schedule With MarketMeSuite
@chriswagoner1 You can use the network inboxes, or set up smart inboxes (which i recommend!):http://www.youtube.com/watch?v=sis2mM-0Tzo&context=C3ad14c1ADOEgsToPDskI8dGc6fEtC1a1aliQE2vIb
@AdamTeece Hi Adam! Thanks for the kind words about the look. @wuup has worked super hard at making sure the UI is awesome!
The paid plans start right now, as in, you'd get access to the data and archive immediately and analytics as soon as they launch, as well as additional social profiles. We haven't put those on the pricing breaks yet, but it's 5 for free as I mentioned, then 10 in the next level, 15 the one after that, 24, 48 through the price points.
Original users are being targeted with this deal, in fact, that's one of the main reasons we decided to do this beta promo, so our original paid users can lock in a really sweet discount :)
Let me know if you have any questions. As always, thanks for the support Adam!
2 years, 6 months ago on Special MarketMeSuite Beta Pricing: Lock In Savings For A Whole Year
Twitter plugin seems broken! Thanks for the hundreds of tweets we saw come through!
2 years, 6 months ago on "MarketMeSuite Appoints Constant Contact® Founding Team Member as Advisor. Announces User Base Skyrockets to 20,000”
@margoschloss strange, well our newest version will be out soon, you will likely have no issues it's much more intuitive! http://marketmesuite.com/blog/mmsbeta-update-and-preview/
2 years, 6 months ago on How To: Use Reply Campaigns In MarketMeSuite
@wmwebdes Thanks! I'd love you to try it. Most of the "help videos" are being done end of this week :)
2 years, 6 months ago on #MMSBeta Update And Preview
@WhoKilledLx Hi! Just click on the unfollow button, it will run. Then select those you wish to unfollow. If you want to unfollow all select each one, or if there's someone in the list you know you never want to unfollow, add them to a white list :)
2 years, 6 months ago on How To: Use MarketMeSuite's Un-follow Feature
Great post aaron, i think you've hit it on the head!
I'm so looking forward to showing you around MarketMeSuite v4 soon - let's arrange a time to chat :)
2 years, 6 months ago on 5 Social media trends that will lead 2012.
@heatherwight@RoscoesRemedies It will work on the iphone, but it may not be a native app, as in, you can still have it in your iphone menu but not from the app store. Will be blogging more about it when time comes :)
2 years, 6 months ago on Some Early Screenshots of the MarketMeSuite iPad/iPhone app!
@BrettDovey sure can, just email me at firstname.lastname@example.org and i'll set you up.
2 years, 6 months ago on Social Lead Curation, The Next Big Thing From MarketMeSuite
@HowardJMoorey We are too! Will let you know when it's live :)
2 years, 6 months ago on Five Types of Social Curation
Sorry for the late comment! Thanks @lisagerber for posting this :)
@RoscoesRemedies Our newest version is going to be web based so we will be optimizing it for the iphone in the new year :)
2 years, 7 months ago on Some Early Screenshots of the MarketMeSuite iPad/iPhone app!
@Jeff Emmerson great, let's start by you contributing some articles to http://wearesocialpeople.com
2 years, 7 months ago on Jobs
@wmwebdes You can close it. Works behind the scenes :)
2 years, 7 months ago on How To Automatically Schedule Your Tweets Using MarketMeSuite
@wmwebdes it will automatically know your time zone, so if you want to schedule for EST just schedule for 5 hours behind but in UK time. It works off your actual timezone. It is a great feature - I am looking forward to you trying it!
@RonGavalik Hi! We are reworking this for v4 so just hang on til v4 is out and any issues should be addressed. About a month away.
2 years, 7 months ago on How To: Use Google Calendar To Schedule With MarketMeSuite
@Dean Garrison No, beta testing does not effect the current version. Try restarting the app or drop us a tweet @marketmehelp and we can figure out the issue you are having.
2 years, 7 months ago on #MMSBeta Testing Has Begun
@Adam Saverian@marketmesuite Thanks! When v4 launches we'll have to do another. glad you're enjoying #mmsbeta
2 years, 7 months ago on Interview with Tammy K. Fennell on Social Curation & Social Inbox, & Generating Traffic Through Social Media Pt 2
Thanks so much for interviewing me, I had fun :)
~Tammy, CEO @marketmesuite
@Brankica Thanks! It was time for a change. Enjoy playing, report any issues. We also opened up another sub forum for "Suggestions, Impressions, Wishlist"
@kevin globalfibernet can't wait to make it live Kevin! #mmsbeta started today with a group of 100 volunteers.
2 years, 7 months ago on Social Lead Curation, The Next Big Thing From MarketMeSuite
Hey everyone, this is now closed. Thanks for the tweets!
2 years, 7 months ago on MarketMeSuite Logo Competition: An Experiment In Crowd Sourcing
@regular_dhara yep, worked.
@michaelaconley We are excited too! Beta testing starts monday with 100 helpful volunteers :)
@PorschaLady Hi! sorry for the delay still getting used to livefyre commenting! Facebook help is in there. Tweet us @marketmehelp if you have any questions and we'll point you to the right place :)
2 years, 7 months ago on MarketMeSuite Manual: A Comprehensive Guide To MarketMeSuite for Users and Trainers
@TownsvilleSocialmedia Hi! Sorry for the delay still getting used to livefyre. Tweet nikki @marketmehelp and she can troubleshoot with you :)
@regular_dhara Seems fine, thanks, I was doing it wrong!
@daveohoots Hi Dave, Thanks for stopping by :) I think that some of what we're doing is complimentary to what you guys do at HootSuite rather than directly competitive. Our next version really approaches social marketing from a different direction. Maybe we should chat sometime.
I'm on Twitter @tammykfennell :)
@jureklepic Glad you are excited. we are too! Will e-mail you later so you can get that blog post out which i'm psyched to read! Talking to @kred soon too :)
@hyermish 8pm EST is a little late for us since we're in the UK, but maybe @trishbaden can pop in and see what its all about :)
@Charlotte74 I'm looking forward to you trying it in early 2012 :)
@JohnKomatsoulis Hi John, Curation Soft seems more focused on being for sharing content to your blog, whereas MarketMeSuite is focused more on curating leads and searches to proactively engage across social channels. I can't wait for everyone to try it!
@Eddie Edwards We're looking forward to it too :) Thanks Eddie.
2 years, 8 months ago on Social Lead Curation, The Next Big Thing From MarketMeSuite
@AdamTeece I will definitely reach out to @scobleizer :)
Great Article Nikki!
Tammy, CEO @marketmesuite
2 years, 8 months ago on 3 Businesses On Facebook That Got It Wrong!
@SmithwoodDr Thanks for your comment. Perhaps I didn't do a good enough job of being clear about what the spirit of this post is about.
We have a very robust, active and engaged community. Our community has helped us push out functionality into MarketMeSuite that we couldn't have thought of ourselves, so we just wanted to see what people have to say about this. Will we wind up using a crowdsourced logo? Maybe, maybe. But if someone gives us something that we base something off of, we're very happy to say thanks by giving them a shout out and free access.
MarketMeSuite has always been about the community :)
And for the record, we designed our last logo ourselves. It's not the fanciest, but at a time when we were trying to break through, it was a marketing decision to have a logo that said exactly what we do. Now, as we've expanded beyond facebook and twitter, we are ready to try something different :)
2 years, 8 months ago on MarketMeSuite Logo Competition: An Experiment In Crowd Sourcing
@thompsonpaul Hi Paul,
Let me be clear. This is just an experiment. We have, to date, designed and coded every piece of MarketMeSuite. But we are looking for some fresh ideas, and if someone can come up with something, we're happy to take a look. If we use it, or it inspires us to use it, we're happy to give the person credit and free use of our paid service to say thanks. We are really lucky to have a very engaged and outspoken community. A community that has, through their voting and comments and emails and tweets helped us to decide what to build into MarketMeSuite.
So this is no different, just opening it up for a bit of community discussion :)
Thanks for you comment
@iFlykz Hi there! Can you tweet us @marketmehelp and we can look into it for you :)
2 years, 8 months ago on How To: Use MarketMeSuite's Un-follow Feature
@Fertility drugs for women Good organization :)
2 years, 8 months ago on Charities using MarketMeSuite
Hi Michael! Did you realize you can now white list? so you can just white list the president and he will never show up again :)
@measureCP have a look in social networks. If it is selected and not working drop me a DM at MarketMeHelp with your email and I'll send you the tutorial. This feature is only available for old users so I will email the tutorial directly.
2 years, 8 months ago on MarketMeSuite Branding gives thousands of backlinks to one user
@accuratewebhost Can't yet! Google hasn't opened the api to allow us to publish to it yet. So far it's "read only."
2 years, 8 months ago on MarketMeSuite Version 4 Is Going To Be Amazing (Sneak Peek)
@ClickWhisperer Hi there, we have support for a few shorteners. We are open to adding more. Tweet @tammykfennell to tell me more about it.
@samtitle Glad you like that feature! Unfortunately Twitter's rules dictate that you can't recur a tweet. We approached them directly about it and they said no :(
2 years, 8 months ago on How To Automatically Schedule Your Tweets Using MarketMeSuite
@tanirudht96 Glad you like it!
2 years, 8 months ago on Stompernet Webinar Replay
I should add it's @bufferapp :)
@AdamTeece@buffer Interesting. @leowid is this something you plan to add to Buffer soon to make it more like timely? (@danmartell )
@matthewperosi we're always up for community voting. http://vote.marketmesuite.com for that purpose :)
@Dhara Mistry@MarketMeSuite Thanks Dhara! Hey quick question, any way to approve comments by email like on Disqus?
Thanks so much for commenting!
@RandyHookerAZ I'll have @nikki__peters email you branding tutorial. Nikki can you sort that on Monday? Thanks :)
@matthewperosi Hi Matthew, branding will still be available in the air version. We are not decommissioning it when V4 comes out, but because of Twitter's rules about storing your key and secret, it can't work on a web version. Sometimes there's things we are able to do, but rules indicate we can't, this is one of those things. I think you'll find a lot of the features in v4 pretty groundbreaking though, and I really look forward to hearing your impressions once it's out :)
@entre2nuages@nikki__peters Hey, lets move this back to your email thread. I know Nikki replied last week, thanks Anne.
@ihsieh Hi! As long as you're the admin the fan pages will automatically populate in the Facebook section. A good test is to click on 'send to all' in the twitter section or "publish to" in the facebook section... if you see the fan pages in the list you know it's all authorized. Tweet me @marketmehelp if you have any questions and we'll get you sorted!-Tammy
@entre2nuages You're definitely not a dummy but you've gotten a little mixed up. I think you're going to find v4 is better suited to your needs, but @nikki__peters is willing to help you. This thread won't be for troubleshooting though ;)
@AdamTeece yes loving @livefyre :)
2 years, 8 months ago on MarketMeSuite Manual: A Comprehensive Guide To MarketMeSuite for Users and Trainers
@manamica So glad you are happy! Yes, the #follow friday is a fun hidden extra! Lots more to come: http://marketmesuite.com/blog/marketmesuite-version-4-is-going-to-be-amazing-sneak-peek/
2 years, 8 months ago on Building Community with MarketMeSuite
Here's a new post I wrote on the subject. I'd be really interested in hearing any comments! http://wearesocialpeople.com/kloutapocalypse-have-you-lost-influence/
2 years, 8 months ago on Am I Important? Finding Balance in Influence Score
@ginidietrich Sure, i'll fly over for the service. ;)
2 years, 9 months ago on Building Community with MarketMeSuite
@Brankica Well, it is almost halloween. BOO!
@Brankica Heck yeah, you did say it out loud! That's awesome.
Holding cards close to our chest til we are ready to launch, but yes, we will have some paid options - but we are committed to provide what we've already given free, free. We're talking add-on stuff (perfect for a certain user demographic) Remember I promised you'll get to beta test v4, hope you're up for it :)
@ShakirahDawud I'm glad you're giving it another chance. Version 3 is miles better than the version you tried, and version 4 is something I"m really excited about!
@Danny Brown Thanks Danny. Glad it's still biting me in the you know what though ;)
@Lisa Gerber@Danny Brown It's all a learning process. When Brankica wrote that post 8 months ago, me and my very small team took it to heart. It's something we've learned -- we've grown a thicker skin. But MarketMeSuite has always been our baby, and we didn't feel we had been given a fair shake. There's a lot that went on there, and I won't bore you with it. Brankica did justice to us and re-reviewed, and we're incredibly grateful for it. We learned from that experience and have grown, and that's really all you can ever do - learn from past mistakes and get better :)
Hi Danny - have you seen the top of Brankica's Post? She likes it now.
"Update: Here is the newer, updated and more positive >> Market Me Suite review, 8 months after this post
Thanks so much for the great write up Lisa! I'm here if anyone has any questions! Just to clarify. We offer signatures on both Facebook and Twitter. The facebook signature is in the form of a link for a backlink, the Twitter one is reserved more for hashtags, or ^TKF (initials)... although some people will put a website into every tweet - but 140 characters is a little short ;)
Really appreciate the feature on here!
@NW7US I like the folks @peerindex - I think they are working on some pretty cool stuff and I"m very eager to see what they come out with this year. I'm hopeful to get one of them onto this thread to comment.
2 years, 10 months ago on Am I Important? Finding Balance in Influence Score
@mqtodd "These people have failed to keep track of and encompass the vision of what this company is doing. What they offer now is much much more than a score. " -- you wrote that. I agree, they are still evolving, and I mentioned that above. I have a pretty decent understanding of it, but no one knows the future of it, not even Klout! It's going to be about adoption and integration. Without people seeing it in the apps they use, it won't have the relevance, in my opinion. But, I do think they are geting widespread integration and attention, so I think the future is bright for influence scores.
@ManInBlackNY Hi there! Nice to see you over here as well as in my tweet stream. Always nice to have MMS users following some of my posts! I think it plays a role in a lot of people's decisions, whether they care to admit it or not ;)
LOL sorry, i'm just laughing really hard at seeing "our current president" and "the US constitution" in the same place.
@ginidietrich I agree, it's not really crowdsourcing. It's called "There's an election coming up let's try to make sure the current admin looks cutting edge."
Thanks for sharing this :)
2 years, 10 months ago on White House Creates Crowdsourcing Site
@ArthurAnswers Cool, what is it?
@ArthurAnswers "Another note: Influence measured through twitter can easily be gamed through getting bots to follow you and retweet you." -- this is a lot less common these days. Twitter laid the proverbial "smack down" on automation apps last year.
I agree, we do need to be smart about it, but I also believe part of that is not dismissing it entirely :)
@ginidietrich Gini you're right. In that situation it wouldn't be a fair comparison. In fact, overall influence is not always a great comparison. But, you compared to other top bloggers, that is a metric worth keeping an eye on.
@KenMueller Oh yes, agreed, but i guess it doesn't stop me from still looking at it. I don't weigh my decisions on any score, but the sum total of all metrics I can find usually gives me a good idea of whether someone is as big as they say they are ;)
Probably the best commentary on this sad situation I've seen. You have a gift with words, Gini. I only spoke to Trey twice, most recently in June when I interviewed him for my blog. I spoke with him for about 10 minutes and he seemed so happy, so positive. But as you said, he showed the online world only what he wanted them to see. It's shocking, it's sad, and my thoughts go out to his kids.
2 years, 10 months ago on A Gigantic Hole In the Online World
@KenMueller Klout and Peer Index are different companies so I am not suprised they don't agree. They have different algorithms and criteria. I'm not saying they're perfect - far from - but tell me you don't sneak a look at someone's alexa score every now and then? ;)
@Lisa Gerber And Klout says I'm influential about.... drum roll... Lightning, Colorado and Netflix. http://phto.me/5d464 I traced this back to one article I wrote about how lightning hit an Amazon server. But I don't recall ever mentioning colorado nor netflix... so as I said, they still need to work on their algorithms but I do appreciate that they are trying to crack it.
@DerekPangallo ha that's really interesting. But they left Ron Paul off the list. He's a 75 on Klout and 48 on PI :)
@Lisa Gerber Hi Lisa! Thanks for publishing this. I enjoyed writing it. I agree with "gamification" - that's a great point. It's why foursquare is so widely used - people love 'achievements.'
@Jens-Petter Berget@Steveallan Hi Jens! I think by using your name it helps a lot - but even just signing each correspondence "~Jens" could make a huge difference.
2 years, 11 months ago on Five Ways to Humanize Your Brand In Social Media
@Steveallan Thanks for the comment. I agree, you can't be boring. I think if you can do a combination of what I mention above, and of course, there is more than just what I mentioned, you will be well on the way to humanize a brand.
@Ryan Critchett Thanks! Glad you like it :)
@jennwhinnem@Ameena Falchetto Yes, adding a signature is a great way to humanize! http://phto.me/024b5
@Lisa Gerber@ameena One thing we've found works great is to have a logo in the corner of a picture of a human. My @tammykfennell twitter account, and our community manager @nikki__peters and our CTO @wuup all have a little logo next to our pic.
@Ryan Critchett Totally. At MarketMeSuite we launched http://phto.me for that reason - to encourage our business users to connect with pictures :)
@Ameena Falchetto It's definitely a hard thing to do for a larger brand. In my comment above, I think American Express does it right by having a special twitter account just for engaging. @askamex is a lot less scary than trying to tweet the big juggernaut american express!
@HowieG@ginidietrich Hi Howie! Next time I'll go into the data more for you ;)
@JayDolan I disagree. I think that if a corporation works hard at connecting more directly, it gives them a distinctly human quality. For example, the other day I realized my credit APR wasn't comparable to that of mastercard. I tweeted @askamex and a person replied back, almost instantly, asking me to DM them with more details. Within a few hours the APR issue was resolved and I was one happy customer.
I totally agree with your statement: "When people realize they are talking to human beings not logos or avatars that is when a brand stops being a brand and becomes people." Well said!
Thanks so much for posting! Happy to contribute!