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@Lewis LaLanne aka Nerd #2 Did you get your invite yet? If not shoot me an email email@example.com and we'll get that sorted. Either way I'd be happy to help figure out that endless spinning in the admin; that should never happen.
Those who don't want to join the Disqus 2012 experience will be able to continue using the current version of Disqus. We currently plan on supporting both.
We already offer media attachments and comment editing so yup we're +1 on those. We're beefing up our mentions too, so I can definitely get on that train. We're actually also improving our follow system, including adding a muting option, which I'm especially looking forward to. It's really cool being able to see those people I follow's comments in the My Disqus tab, no matter what site I'm on.
(Side, but related, note since we're on the topic of features like a rich text editor and integrating non-native comments from other networks. To get my personal opinion on how we feel about those things, I think @bentlegen put it best on http://maxwendkos.com/post/22702754469/did-disqus-just-bet-the-farm-on-identity#comment-524656117: "I think we want to try and limit the scope of what's possible with customizations first, and go from there." In Disqus 2012 for example, we're introducing a lot of new paradigms, philosophies, and features already so our first and foremost priority is creating a strong base foundation that feels familiar even in its novelty. On top of that stable experience, we can then add layers of even more prescient functionality that fits into the overall story and intent of Disqus 2012.)
"Mega-enhanced." "Dark Side." I like your style.
1 year, 9 months ago on Why @Livefyre Comments 3 May Be About to Change Blog Commenting Systems
@DannyBrown @Lewis LaLanne aka Nerd #2 Thanks for the kind words Danny. I couldn't agree more about how nice it is to see improvements from all players, across the board. And of course it's actually pretty fun having Livefyre just around the corner from our office; we run into them sometimes around town.
One of the best things about the Web is that there's room for everybody. Many people end up having similar tastes so certain products succeed more so than others but I think it's important for us to always remember that at the end of the day there are different strokes for different folks. And that's okay.
We like to make a great product, and we certainly think it's best for the use cases for which it is designed (which by choice is a large swath of communities on the Web) but honestly what interests me most about this topic of choice is *why* we all make these different decisions and have different preferences. So on that note, thank you for fostering these conversations.
If you ever have any feedback about Disqus or just wanna talk shop feel free to shoot me an email firstname.lastname@example.org.
@Lewis LaLanne aka Nerd #2 We actually just completely overhauled our entire admin a few months ago — see http://blog.disqus.com/post/14575149870/try-the-all-new-moderation-on-disqus and http://blog.disqus.com/post/18875154463/the-all-new-disqus-moderation-introducing-user — and since then have been working on a full refresh of our commenting embed itself. It's live on our blog and you may be able to spot it on some other sites around the Web right now which are testing it. Check out http://blog.disqus.com/post/22325598158/try-out-disqus-2012 — we'd love your thoughts and impressions.
Hey Robin, thanks for putting this together. I wanted to clarify a few points about Disqus:
Re: the $299 package and theme editor:
- The $299/month price point is just for our Professional add-on package. The core version of Disqus, which is the version you see on the majority of over a million sites, is and always will be free.
- The theme editor is indeed only available in the Pro package, but the core embed can be customized quite a bit with CSS. Almost every element has a specific HTML ID or class and thus can be targeted.
- We're always trying as hard as we can to make as many of the features in our Pro package available for a lower price point (ideally: free) as possible. For example the realtime add-on will be completely free with the new version of Disqus "Disqus 2012" — which we re-built completely from the ground up — and you can read more about that at http://blog.disqus.com/post/20970318081/why-disqus-2012
Re: social integration:
- We offer @mentions which allow you to tag Twitter and Disqus users in comments.
- Any thread "like" can be shared to Facebook and/or Twitter.
- You can share your comments to Facebook and Twitter upon posting.
- In Disqus 2012, we're building in even more social features.
Re: sorting: we currently offer four sort orders in our embed: Popular Now, Best Rating, Newest First, and Oldest First. The last two are self-explanatory. Best Rating gives you comments ordered by number of likes, most to least. Popular Now is like Best Rating but with a time component added on; for example, a comment with 5 likes in the last 1 hour would likely be more "popular" than a comment with 7 likes in the last 4 hours. We're also beefing up our algorithms for these in Disqus 2012, as well as adding in some additional functionality to our user Follow system to make it more flexible, and to personalize the embed viewing experience more to you.
I hope that helps clarify things a bit. Let me know if I can help shed light on anything further!
1 year, 10 months ago on Increase User Engagement while getting free targeted backlinks
Sorry to see you go Jesse, but we definitely understand change when it's necessary.
You mentioned we've become outdated. We agree. So we're completely re-building Disqus from the ground up and inviting beta testers to check out the new platform. More on that at http://blog.disqus.com/post/20970318081/why-disqus-2012; take a peek and let me know if you have any questions.
And if you get the chance feel free to shoot me an email at email@example.com. We'd love to know what specifically you feel is outdated and what advanced tools and functionalities we aren't offering that you're looking for.
1 year, 10 months ago on Pleased to Announce Livefyre is Powering my Conversations
Glad to see you're sprucing things up! I'd love to know what specifically you feel we (Disqus) aren't cutting it on lately. Feel free to shoot me an email firstname.lastname@example.org.
1 year, 10 months ago on Say Hello To Our New Comment System, Livefyre
@JMattHicks Can you elaborate as to what specifically you mean by SEO juice?
Sweet API endpoint BTW.
1 year, 11 months ago on The Fresh Standard • Livefyre & Interview with Jeremy Hicks
@nanta Do you mind if I ask which of our latest updates specifically you didn't like?
1 year, 11 months ago on Disqus vs LiveFyre Review
Thanks for clarifying. Sorry we weren't there to help back then. If you ever do decide to give disqus a shot again or just have any questions or thoughts don't hesitate to reach out to us at http://disqus.com/support or http://twitter.com/disqus
2 years, 2 months ago on How To Kill All The Spam with Livefyre Real-time Comments
When this issue originally occurred, did you try contacting our support team at http://disqus.com/support by chance? Or did you try selecting the "Remove all imported Disqus comments before syncing" option under Advanced Options in our plugin and then clicking Sync Comments (to effectively remove any Disqus comments, if those had duplicated during the sync process, and then re-sync only one copy of each)?