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I'm leaving PL and DMS.

With the level of communication and customer service for those of us who have help them grow, I cannot take the uncertainty of having to re-create all 200+ of the sites we provide service to.

To have us sidelined because of a new product, make it NOT backwards compatible OR provide any migration options other than a complete rebuild, make us flounder with having to FTP the plugins we've purchased and try to guess to the correct locations, barely answering any concerns in the forums and kicking us in the nuts with the "Pay our new price and anything you paid before is gone" is business suicide.   

Best of luck guys.

I'm not putting my business in your hands again.

1 year ago on Some issues, but we’ll be back!

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I'm leaving PL and DMS.

With the level of communication and customer service for those of us who have help them grow, I cannot take the uncertainty of having to re-create all 200+ of the sites we provide service to.

To have us sidelined because of a new product, make it NOT backwards compatible OR provide any migration options other than a complete rebuild, make us flounder with having to FTP the plugins we've purchased and try to guess to the correct locations, barely answering any concerns in the forums and kicking us in the nuts with the "Pay our new price and anything you paid before is gone" is business suicide.   

Best of luck guys.

I'm not putting my business in your hands again.

1 year ago on Coming back online…

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Just purchased the Dev license for DMS.

After developing in Pagelines platform for the past 3 years, I'm not getting it.  I'm a very quick learner and just see this as a major step backwards.  The plugins I've purchased in the past were not available in the DMS store unless I'd like to pay for them again.

Drag and drop is nice however; the DMS is like herding cats, things I'd expect to be editable are not, it is very hit and miss with the results.

CSS / LESS doesn't work with the coding we developed with the framework interface.

Aside from these issues, my biggest issue of all is the lack of response from the team, namely AP, to ANY of the issues raised.  I know, I know; focus on the forward positive direction of business.  I get that.  However; please respond to even the simplest of questions we as sidelined original purchasers have been asking.

1 year ago on DMS Reviews & Roadmap

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This was found in the Pagelines Facebook page.

http://usingpagelines.com

With descriptions of upgrading from PL to DMS.  Basically, take the modifications DMS does to your site and try to fix it OR redesign your site within DMS from scratch.

Thanks PL

1 year ago on Coming back online…

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BEWARE! This roll out of the new DMS is not compatible with the previous pagelines framework. The previous framework no longer connects to purchased items from their store. Support for answering any questions that address what happens to all the developers that have paid for the framework and not DMS is silent. Be forewarned all to are looking at DMS as a viable platform.

Not able to edit from anything aside from chrome. No update / migration from the framework to dms leaves all those who supported PageLines over the years, high and dry. Stranded.

1 year ago on Coming back online…

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Andrew, we could really use some answers here.
If we want to use the old framework, will we have the option or are we being forced?

1 year ago on Your DMS awaits.

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Seriously DMS Team, save the Pagelines company and restore the previously available functionality or at the very least, tell us what's going on with the PL customers.

Roll out DMS as a separate product that shares a store with the PL Framework.

There is no shame in resetting.  My company has had to do it a few times and we're still in business because we did.
No offense intended, just some honest B2B advice.

1 year ago on Your DMS awaits.

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@jossif @arpowers Did you install and activate the dms download under the appearance>themes?

1 year ago on Your DMS awaits.

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@arpowers @MelodySharp 

Andrew,

Can you please let us know that the investment we made with PL and plugins is not just going to be thrown away?
And ensure us that if we choose to continue using the purchased pagelines platform, our sites will still work?

Thanks and I know you're swamped right now.

1 year ago on Your DMS awaits.

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@Brenden @Invisioning  I'd be willing to join that direction.

1 year ago on Your DMS awaits.

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@Brenden @InvisioningWell, I'm sure they didn't intentionally let us down.  Just might not have thought through completely with what it would mean to pull the plug on the PL.

All I'm asking is that they restore the PL Platform and let us make the decision to migrate or not.  Forcing our hand is a potential backfire.

1 year ago on Your DMS awaits.

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Understanding that it will take time to work out the bugs is fine.

As a software dev company ourselves, we never pull the plug on the old until the new is rolled out, as many bugs as possible are worked out and everyone applicable has migrated.

As we're trying to dev a new site today, with commerce, is was unexpected that we'd lose all communication with the tried and true PL platform and purchases.  They could exist side by side...

1 year ago on Your DMS awaits.

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The DMS looks and appears to work amazingly!

I'm concerned that my Pro Pagelines purchase and purchased plugins are no longer showing in any of the sites I've created.

Product/Subscription Title                         Price
-----------------------------------------------------------
PageLines Framework - Professional                 $197.00
-----------------------------------------------------------
Subtotal                                           $197.00
-----------------------------------------------------------
Total                                              $197.00

My suggestion is to credit those who've been pro members with some discount and still maintain the store until we can get sites migrated after learning the new DMS process.


1 year ago on Some issues, but we’ll be back!

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I had the purchased version of Pagelines and I'm very concerned that the monies spent on that is gone and now I'm going to have to purchase monthly.

How is this DMS overlaying the existing PL installations?

Purchased store plugins that were purchased are no longer available?

I love pagelines and understand you need to be paid for development.  I'm hoping that those who supported you in the past are not forgotten in this roll out...

1 year ago on What is a DMS?

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