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@dgosine @amsterdam_sam thats a bit self centered to say you are the only one asking question....scroll up and down. Keep it constructive.
1 year, 9 months ago on Your DMS awaits.
@KevinHuemann @Matthew01970 or the changes are live I should say I guess
@KevinHuemann @Matthew01970 Meaning local only files? No, I am online
I am stumped!! I simply want to add a pre-made image to any of the sections of the page and make that image a clickable link like you could very easily do in Platform/Pagelines. Does anyone know how to do this in this?
@KevinHuemann I can access the store, but my DMS is temp activated
I have been trying DMS for the first time this morning and I could use a pointer for those who may know. In inserting images either directly or in boxes, there seems to only be two options. Upload from your computer, or manually enter the URL if the image is already on the server (which would be a huge pain in the <bleep>) am I missing something? I know when I use platform and inserted an image or media I was given the choice to upload, drop or browse whats already on the server. I didnt see this in the doc other than to say "enter the url" which again, I am hoping is not the only option. Advice?
@cindyjbryant @florantcreative Cindy...Your photography is amazing! Beautiful work!!
@leahwc7 /agree....I may be unhappy as a customer....but on a personal level I feel for these guys/gals...I can only imagine the stress and disappointment...That hacker should be burned at the steak!!!! Although I bet the starbucks next door is making serious bank!!
Just my 2cents...I firmly believe its a very bad business decision to EOL Pagelines and Platform Pro. I would love to see you continue to support and grow all three. It just seems like you put all eggs into one basket and then dropped it....May I also suggest a DMZ with a mirror server behind as a fail-safe ;)
@artohoff @DianeRuiz721 That seems like a lot to have to go through to make it work, I certainly hope thats not the case for the future
@Mindtrain I looked, under "my subscriptions" it says "you have no subscriptions"
@nandorj78 @Dannyh for what its worth, and it may sound crazy, it didnt work for me when the folder was DMS (in caps) but when I changed it to dms it worked. This I found after I got a kick back message that the install failed since it needed to be loaded from a folder called dms...not sure it that helps but thought I would mention. This of course is the basic un auth version though
@etc@Matthew01970see now..right there...That is a pretty hubris statement (over my head?) and if you cannot see the harshness of your words I don't know what to say to make you see it...I just felt compelled to say something as I was really floored at how arrogant, hubris and mean you were being....But I have no interest in a tête-à-tête. If you cant keep it professional or have nothing nice or constructive to say, move on, its not worth the blood pressure...you can have the last word, I'm out....
@Dannyh @Matthew01970 I can completely relate. I worked network security for Intel for 10 years supporting banks VPN (before they sold to HP). I had those 3am sat morning all nighters. But with all due respect it takes all of 5 mins to post an update. It makes a world of difference to the customer base,
@Dannyh @buddhatunes and this is exactly what we have been waiting for...an update, keep us in the loop regularly and we may be a lot more patient.
@Dannyh @Matthew01970 I will forward you that exact quote now
@rbarn @dgosine I certainly would be open to buying upgrades when made available, but renting, no way....and I certainly and absolutely would not trust their service after this lack of basic communications. One day, ok, two days, cutting it close...day three? unforgivable.
@buddhatunes thats not what I was told. I was literally told "buy framwork (since I owned platform Pro) before the 24th and DMS would be free" of course, define free since that upgrade cost me 140.00
@scoophk That was Wednesday
@echampagne @Matthew01970 @AleksanderHansson @dgosine @mattmatt same here. I have not been able to access any of my Pro account info
@Jack Tummers I agree, as every day and hour that goes by it gets harder and harder to be any form of understanding. Its like they simply don't care. I have one foot on a banana peel and other other to wanting my money back and leaving PL as a long time customer that most certainly will never recommend...Number one rule of business, one bad recommendation is worth 10 good ones....Prioritize!
@NathanMoss @Matthew01970 @schutzsmith I have Firefox 22. I at least installed the basic un-auth version of DMS only to get the message that I have to use Chrome. I am not sure if there is a way to make it work with Firefox and since my DMS is not lic I cant really do much with it
@echampagne @AleksanderHansson @dgosine @mattmatt Correction...I was told if I pay for framework I will get DMS for free as I was originally inquiring how to go about purchasing DMS if I am already a PL Pro customer of the past few years.
@NathanMoss @schutzsmith Will this work for Firefox as well you think?
@NathanMoss@Matthew01970@schutzsmithOk...then I will delete mine, I jumped the gun and thought it was the moderator
@etc @redefiler ....Wow etc.....You really need therapy. After reading what you posted I was floored at how viscous you are. Compared to who you are addressing I think you need to take a step back, breath, and consider yourself. What you see in others that you despise lives inside you...
@Takenomori Same message with Firefox..It looks like your only option is being bullied into Chrome...Although of all the browsers, ie? Blech!
@AleksanderHansson @echampagne @dgosine @mattmatt I paid 111.00 (and that was with the discount.) As a Platform Pro customer of a few years. I was promised (in email writing) that if I pay for the framework upgrade before the 24th I would be given DMS for free...What do I have? No code, no response, no email, nothing...what I do have is a 111.00 charge on my visa!
Dear Pagelines 2: As someone who has also been a loyal customer for a few years and has yet to get my issues resolved I know you are struggling to resolve your issues. But my biggest issue is the lack of communication to your customer base. Someone, anyone, should be releasing updates every few hours at a minimum. Its not like you all don't know whats being said here since you have yet to open up your forums. Have some consideration at the very least and give us an update directly addressing the many concerns being aired out here on this blog, the ONLY outlet.
@echampagne they are Pacific...I imagine they are still sleeping :)
@Jack Tummers Dont get me wrong, I loved their past product as I have been a customer for a couple years now. I love the looks of DMS, but via earlier conversation I was directed to upgrade to framework, which disfigured my site, and told theres no use troubleshooting framework, just wait for DMS...I am still waiting and it certainly does not make my business look good when my site looks as bad as it does...Its very difficult to stare at a broken homepage and not be able to fix it.
@AleksanderHansson @echampagne @dgosine @mattmatt I loved the Platform Pro and Framework...but they cut that off at the knees despite promises to support and updates. Instead they just dropped it and forced people to upgrade. (indirectly)
@AleksanderHansson @echampagne @dgosine @mattmatt I would agree on the bad service. I understand they are having issues but this is business that they are indirectly effecting by lack of updates and response. I bought and paid for my upgrade and here we are on day 3 and I still do not have an activation code. No email support, no live updates by staff, no support, just frustration and waiting while my site is broken which is the front end to my personal business.
@echampagne @Matthew01970 @peterluit abbreviation for Wednesday
@peterluit I have been going back and forth with them since Wed, I paid and I still have no activation key. I am trying very hard to be patient but its starting to wear really thin. My site is still broken and it makes no sense for me to invest in "fixing it" in framework when I am supposed to be doing it in DMS. I get that they were hacked, but how many days do they need, we are going into day 3 here
Does anyone have an email address on who to contact if you have not received a code? I did pay, but no code as of yet and I don't even know who to contact as they don't have support info up yet.
when did you get a code?
@echampagne @Matthew01970 no
I still cannot connect via the dashboard, logging directly through the website yields pretty much a blank account page other than profile info. I have no DMS, no activation key and no idea where to get either (full version, not free trial)....Is there anyone who can assist or point me in the direction of what to do or is everyone still in the same boat? Just woke up and into day 3 here
@alexbulgo where did you download it and where did you get your activation key?
@arpowers @daryldyer From what I can see its still expected to not have an activation key, or the download to activate anything of the sort? I got another email saying "DMS is here!" but I log in (with difficulty), no place to download, no activation key. I should have access but don't. This is still being worked out?
@nphaskins @Matthew01970 @mattmatt and working till 6am or even all night without sleep. been there done that, but that is exactly why you have mirror redundant server behind a DMZ. So you dont have to do that. So again, no sympathy, this is business, and esp. in software it is fickle, cold and unforgiving.
@nphaskins@Matthew01970@mattmattthe CEO said none of this was related to PageLines software. It was a corrupt file already present. Still a hack admittedly, but not as originally thought as someone who was trying to stop the launch. Thats for the most part what it sounded like.
@nphaskins @mattmatt @Matthew01970 I worked IT server security for20 years (retired)...Its called redundancy, with DMZ. They said they were not hacked (in later announcement) but rather it was a corrupt files on the server undetected. Properly planned redundancy makes instances like this completely front end translucent (ask the banks how they do as 5 mins down could mean millions to billions of dollars, not that I expect them to have that sort of system) What I am completely over is they knew the load for launch, they failed to plan properly. now they are paying for it. Sure I am forgiving, but this is business, not personal, they are charging good money for their software, so no, they do not deserve the kind or leniency that you are serving.
@MichaelDevaney @Matthew01970 ah. I have the free version. no use. I need the pro (which I did pay for so I guess I just need to wait for a key or something)
@MichaelDevaney @Matthew01970 is that the free trial or full pro version?
@nphaskins @Matthew01970 It was? I wasn't even able to connect to their site. the few times it did load I didnt see a link. Although I did see and try the link for the open source DMS-dev...but that requires an activation key.
@nphaskins @MichaelDevaney thats all well and good, I get it, but having a presence of a few mins to type something saying "hey everyone, this is where we are at and this is whats happening" would be nice....and ETA would be amazing!
@nphaskins @MichaelDevaney so that means they cannot give us an update? Or better yet offer some form of a link that clearly states...."Download here"
This is very frustrating.... I was told if I bought framework (on top of my already purchased plat pro) I would ...and I quote..."You can easily upgrade your site from Framework to DMS and we will provide steps to take to perform this....Here it is almost 24 hours later, I have no idea where to download it (the full activated version, not the open source half ass version asking for an activation key), how/where to get it, and on the dashboard my credentials don't work (even though I can login with those same creds on this site). Of course there is no support, no forum, nothing. I get it, problems happen, but they should have had better redundancy in place for this. Oh,,,and more informative updates would be helpful instead of "We thought it would be fun to show a video"..>Really!?!? Do you honestly think I give a <bleep> about a "fun" video? I want the software I paid for to work, updates and support...thats what I want, not a freakin video!...sorry....venting rant off....Please...Someone from staff give us a heads up that we can USE