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@Invisioning It is unbelieveable. The only explanations are an arrogance on the part of the top brass at PL or that the company is falling apart. I imagine them thinking that people like us are just going to be acceptable losses. I feel foolish for my excitement over this product.
6 months, 4 weeks ago on Some issues, but we’ll be back!
I've never seen anything like it. If it were me, I would have replied to all explaining that there are unforeseen problems, apologize for the massive inconvenience, and promise a rebate.
7 months, 1 week ago on Some issues, but we’ll be back!
It's bad enough that the product has cost all of us time and money. What's worse however, is that there has been nothing but silence from the company. Before the problems it seemed like i got a message from them all the time. Now nothing. If they won't address our concerns now, how motivated will they be after (if) we purchase the product? Or, if they're getting hacked so easily, who's to say that the code they've developed isn't full of insecurities? Disasters happen and the worst thing a company can do is go silent. Let this be a lesson to all of us on how not to handle crisis communication.
I am trying to purchase and when I do I get a cart empty page...
7 months, 2 weeks ago on Some issues, but we’ll be back!