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nice work - thanks

10 months, 3 weeks ago on Flat Apple Devices

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This sounds great Andrew, can't wait to see some of those killer apps.

I know a lot of tech companies are moving to Austin due to very favourable conditions - even from here in the UK, so will no doubt be a good move for PageLines. 

Keep on keepin' on

10 months, 3 weeks ago on Making Better Products

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@flidget @Kyle_n_Irving you are right fidget - we all have our own definitions. 

right now all your products should be in the launchpad.pagelines.com - i know mine are - i know its not as convieniant as using the dashboard but its a solution and it works for now. 

i am not sure what the short term plan is with the dashboard store - i have asked for it to be fixed like everyone is. and i know that they are working on it.  

the store is now in a new infrastructure and they used rss feeds previously  to keep the dashboard up to date. 

this is a small team and there are a lot of things they have to fix. i don't want to come over as an apologist - however - we are builders and we find solutions - and right now - as inconvenient as it is - we have to get our products from the launchpad.

1 year, 2 months ago on Coming back online…

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@Brenden @Kyle_n_Irving you can get everything you paid for in the launchpad.

yes thats not as convenient as via the dashboard and i am frustrated about that as well, however,  posturing on here is not going to help. better channels are email or forum. and if you really want a refund - email is the only route.

and if you want to hear me complain just tune into the call lovefilm is about to get... 

1 year, 2 months ago on Coming back online…

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@Martin Bay @coccini the store is not available from wordpress dashboard on framework - due to hack and store move - you can access all your products via the launchpad.pagelines.com though. 

1 year, 2 months ago on Coming back online…

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@Brenden  there is no reason why your Framework sites would be broken - i have 20+ they are all running fine - just can't access the pagelines dashboard at the moment but i can get everything i need from launchpad.

i even have 3 pagelines pro sites and they are still running fine. 

as to your comment regarding the colour of my nose - that is very personal, however,  i am sure your intention was not to insult. Thanks

1 year, 2 months ago on Coming back online…

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@Brenden Hi, if you have already purchased the Framework you will be able to find it here http://launchpad.pagelines.com 

If you need support you can go to the forum 
http://forum.pagelines.com

btw DMS is not broken. I currently have 2 sites up using DMS, what i love most about it is the speed i am able to build sites at. So much faster than Framework, as with everything new though it takes a little getting used to. 

1 year, 2 months ago on Coming back online…

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@Invisioning Hi, if you need support with your migration try the forum http://forum.pagelines.com - there is a way you can get legacy products to work with DMS, it involves putting them in a wrapper and treating them as a plugin. 

If you need to find your Framework/Legacy products they should be here 
http://launchpad.pagelines.com If any are missing then email hello@pagelines.com

hope that helps.

1 year, 2 months ago on Coming back online…

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@jfreemom Hi - you should ask that in the forum http://forum.pagelines.com - that is a strange one never had that happen. 

1 year, 2 months ago on Coming back online…

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@x3mgroup its a great shame you feel that way - as a fellow customer of nearly 4 years i do empathise with your frustration. I speak with the Pagelines team on an almost daily basis and they do appreciate each and every client they have. The don't always communicate effectively and over the years there have been support issues. 

What we are experiencing now though is a completely unique situation. Pagelines was hacked twice on launch day, they had to move server and move their store to a different architecture. This meant they had to move all subscribers to the new platform. 

As if it wasn't enough that they were launching ( a tense, stressful and busy activity) and trying to differentiate between genuine customer concerns and the trolls and they had to rebuild everything from scratch.

Not everything is completely back yet but most of it is. 

DMS activation keys should work - if you haven't recieved one or yours isn't working then:
For support 
http://forum.pagelines.com
Email hello@pagelines.com
To access legacy products http://launchpad.pagelines.com 

If you would like to have more information and be more up to date with what is happening, get invovled 
http://www.pagelines.com/the-300/

If you feel you have been dealt with arrogantly - point out to that person that you perceived their tone to be arrogant - temperatures have been running high lately, very long days under extreme pressure has probably meant that terse replies have been given. Of course i do not speak for any one, i just know from experience that often what we perceive was not the intention - especially with written communication. 

It would be a shame if you chose to work with another product from now on and there are many out there that do similar tasks to Pagelines and i have tried a few of them. Like most builders though once you have a favourite hammer you tend to stick with it. 



1 year, 2 months ago on Coming back online…

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@coccini @Kyle_n_Irving with pagelines.com alot of people have been experiencing browser cache problems - try logging in on a differnt browser - this problem is hapening even when people have cleared the cache. 

for the wordpress dashboard are you talking about DMS or Pagelines V2 ? If Pagelines V2 it is a known issue and hopefully will be fixed ASAP. 

1 year, 2 months ago on Coming back online…

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@coccini where is it you are trying to login? 

1 year, 2 months ago on Coming back online…

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@rabergemann @Kyle_n_Irvinghttp://forum.pagelines.com/ somethings are still being fixed - this afternoon more news will come - i am sure. 

1 year, 2 months ago on Coming back online…

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@flidget Great question fidget, a few of us are waiting on this - perhaps better asked on the forum though http://forum.pagelines.com/ . I know the team have been working all weekend and all hours of the day. 

1 year, 2 months ago on Coming back online…

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@rabergemann Hi, I think they are still ironing out the kinks - and Monday - mentioned in the blog post will be US time.
Try the forum for support as that is now up and running. 

1 year, 2 months ago on Coming back online…

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@musicman75 as i understand it DMS will be open source - updates to DMS will be open source,   @pross said earlier "in fact we plan to use the internal WordPress update system to handle everything including 3rd party addons" 

if you want to get access to extras and extra support you subscribe. 

you don't need the extras for your site to work... 

1 year, 2 months ago on Why DMS will be open source.

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I have been a pagelines user since platform pro - like many i was a bit taken aback when it changed to pagelines, however, my experience was very positive. i am now a plus member and i don't regret it. i have built over 20 sites using pagelines and i even have a couple of sites on platform pro that still work great.

I can tell you from first hand experience that AP and the team at Pagelines provide excellent support, that's not to say that i haven't been frustrated from time to time but they have never let me down and i am still thankful that i found this product. I have always thought that one of their weaknesses was communication - something that i am sure they will work hard to improve.

More importantly though what about this DMS business - i am one of the lucky ones that has seen DMS.

oh boy...

at the start i was a bit like "wtf" where has everything gone... then i practiced my jedi mind trick, took a deep breath and started again. 

I started clicking buttons and trying things out, simple things and thats when it started, i could feel it slowly taking over, it was a rush and this single thought took over:  this is going to be a great web development tool... i will be able to build really creative websites for my clients; faster, better and more effectively. 

I think you are going to really like DMS (open source and great without extras).

You may even like it so much that you want the *extras as well.

*i have no idea what the pricing/subscription model will be.

1 year, 2 months ago on Why DMS will be open source.

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