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Simple reminder of the most important task of any professional, even outside the realm of PR. You could have the most brilliant strategy or idea, but if you do not take time to list to your client, then they will not like any idea you have. People can’t hear you until you hear them. You take turns, but the client is always first. This post also does a great job of explaining listening involves an interactive component. Eye contact and acknowledgement are key to engaging with a client or coworker. Great tips of taking your leadership to the next level, along with any professional and personal relationships!


Katie Sanders

Platform Magazine Contributing Writer

2 years, 1 month ago on Shut Up: How Great Leaders Listen