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very cool service - totally agree with shinytoyrobots that it would be more useful for users if it were a service which covered all airlines. No doubt they'll be on to it in the near future though, good opportunity for travel agents to utilize also.
1 year, 4 months ago on Creative way to automate your twitter account for success
Nice analogy Stacey! SM is so much a reflection of real world communities in so many ways, but at the same time it's also unique. At the end of the day it's still the same principle that separates the successful and unsuccessful: doing the right thing by others in the community!
2 years ago on What the Playground Can Teach you about Social Media
Nice post Jay - as you mentioned, there's no 'R' in this equation, so would it be accurate to equate an email open to a facebook impression? These two things could have vastly different values for different businesses..
2 years ago on A New Way to Calculate What Facebook is Worth to Your Business
Neicolec PropagandaHouse haha.. you never know, in 10 years time we might all be wearing those shiny futuristic suits with our username printed on the front and back!
2 years ago on Customer Stalking – When Is Your Twitter Response Too Fast?
Great topic Neicole! I've experimented with this a bit with some of my clients and the results tend to reflect your recommendations. I don't think twitter exactly emulates normal social situations i.e. it's a lot more acceptable to join in on a conversation with randoms than it is in real world, as long as you have something of value to add. However if you're trying to sell something it definitely emulates real world - and hence marketers should keep their 'person' hat on as you mentioned.
The first part made me think of something interesting - do you think real world will ever start to be effected by the virtual, i.e. becoming more acceptable to start talking to random people etc? I hope so!